i was SO looking forward to this stay! i have so many friends that have been, i researched all the rooms, and in the end everything just kinda fell flat. it was a good stay, not great. i was surprised, the day of, when i tried calling the hotel several times to see if they had an ironing board in the room, but no one ever picked up. when i arrived i could see why....the hotel clerks just hit a button on the phone in front of me while the phones rang, i'm assuming sending them to voicemail. verbal directions given to us for our room/building were spotty, and the paper map given to us was not drawn to scale. our room was clean and spacious, but did not match the website description. website for sleigh room says there is only a shower, but (surprise) it also has a tub with jets. fireplace works, but you are supplied with only 2 pieces of wood in the fireplace and 2 extra small logs on the side. your split of champagne is there when you arrive, but there's no ice in the bucket. oh you wanted it chilled? also, my bath water never got hot. and of course the coffee maker was there but not enough coffee provided. we were able to call the bellhop for reinforcements, but all of this should have been taken care of before arrival. the bed was comfortable, and while we were attached to another room next to us, we had quiet neighbors and were able to sleep at night. for the price paid, it isn't worth it. there are so many other places to go.
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