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Verifizierte Bewertungen
Lage4.2
Ausstattung3.9
Service4.0
Sauberkeit3.8
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Alle Bewertungen(47)
Positive Bewertungen(37)
Bewertungen mit Fotos/Video(22)
Großartige Zimmer(10)
Ausgezeichnete Lage(10)
Gute Lage(8)
Dusche problematisch in der Nutzung(5)
Freundliche Gastgeber(5)
Negative Bewertungen(10)
Gastnutzer
Doppelzimmer, teilweiser Meerblick
Aufenthalt im Dez. 2024
Reise mit Freunden
1 Bewertungen
3.5/5
Gepostet am 20. Jan. 2025
the room is surrending by a weird smell, and seems like it's too humid.
Übersetzen
Antwort der Unterkunft: Thank you for your feedback. We apologize for the unpleasant smell and humidity in your room. Your comments are important to us, and we’ll address these concerns with our team to ensure improvements. We appreciate you bringing this to our attention.
Momo
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Apr. 2024
Single
1 Bewertungen
4.5/5
Großartig
Gepostet am 20. Mai 2024
Love the room but air conditioning needs improvement love the view
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Antwort der Unterkunft: Hafa Adai,Thank you for your feedback! We're glad to hear you loved the room and the view. We’ll work on improving the air conditioning for a more comfortable stay. We hope to see you again soon!Best Regards,
Sapio Sexual
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Okt. 2023
Reise mit Freunden
15 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Nov. 2023
I was impressed with the quality of the hotel. On the outside, it looked shabby but on the inside, it was fancy really!
Service was good with full suite of toiletries.
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Antwort der Unterkunft: Hafa Adai,Thank you for your kind words! We’re thrilled to hear that you were pleasantly surprised by the interior of the hotel and enjoyed our services and amenities. We appreciate your feedback and hope to welcome you back for another great stay!Best Regards,
Ronnie Lee
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im März 2024
Familie
1 Bewertungen
1.7/5
Gepostet am 24. Apr. 2024
The hotel is located upstairs in like a little shopping area with no signage whatsoever knowing it’s a broken escalator there is no Wi-Fi. It’s broken as well as well as one of the other elevators is broken when the maid comes all they do is bring towels they don’t clean they don’t make the beds. Absolutely nothing not impressed.
Übersetzen
Antwort der Unterkunft: Hafa Adai,Thank you for sharing your experience. We're sorry to hear about the issues with the location, broken escalators, Wi-Fi, and lack of cleaning service. Your feedback is important, and we will address these concerns with our team to improve future stays. We appreciate your insights and hope to make your next visit better.Best Regards,
Gastnutzer
Doppelzimmer, teilweiser Meerblick
Aufenthalt im Dez. 2024
Familie
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 9. Jan. 2025
Almost good.
Olny Wifi not good.
Übersetzen
Antwort der Unterkunft: Thank you for your feedback! We’re glad you had an overall good stay. We apologize for the Wi-Fi issues and will work on improving it. Hope to welcome you back soon.
Gastnutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Jan. 2024
Pärchen
3 Bewertungen
2.0/5
Gepostet am 13. Febr. 2024
We checked in early in the morning
, the staff at the desk were wearing wore and causal TShirt , very unprofessional
There were no signs to where to check in . Lobby was shabby
In order for us to go to the room earlier we are forced to paid extra $60 dollars extra even though there were rooms available
The size of the unit is quite good however overall were very old fashioned and outdated
We stayed for 4 days but no cleaning service has been done
No linings has been changed even though we have requested so many times at the front desk , they informed us to put in our request everyday which I did but things never happened
it isradiculas!
WiFi is not working ..
Shower head dropped and out of order
Telephone in the room was not connected
One good thing about the room was they updated the toilet bowl to a sophisticated self cleaning one , which I gave them a thumb’s up ..
Hotel location was ok
Overall the hotel has potential however needed so much updating and cleaning !
Management needed to be improved !
Übersetzen
Antwort der Unterkunft: Hafa Adai,Thank you for your detailed feedback. We sincerely apologize for the issues you encountered during your stay, including the check-in experience, lack of cleaning service, and maintenance problems. Your comments about the staff professionalism and overall condition of the hotel are noted, and we will address these concerns with our team. We appreciate your recognition of the updated toilet bowl, and we hope to make improvements to enhance your experience in the future.Best Regards,
melanie wenceslao
Doppelzimmer, teilweiser Meerblick
Aufenthalt im Nov. 2024
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Dez. 2024
Good friendly good nice
Übersetzen
Antwort der Unterkunft: Thank you for your kind words! We're happy you had a good stay and hope to see you again soon!
Melani
Doppelzimmer, teilweiser Meerblick
Aufenthalt im Apr. 2023
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Juni 2023
We love the view of our room side...the bathroom i love it
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Antwort der Unterkunft: Hafa Adai,We love the view of our room side...the bathroom i love itBest Regards,
Evelyn Soto227
Superior Doppelzimmer
Aufenthalt im Apr. 2024
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Mai 2024
The best ever.
Übersetzen
Antwort der Unterkunft: Hafa Adai,Thank you for your feedback! We're glad to hear you loved the room and the view. We’ll work on improving the air conditioning for a more comfortable stay. We hope to see you again soon!Best Regards,
Antwort der Unterkunft: Thank you for sharing your heartfelt experience! We're so glad our team was able to help you retrieve your passport in time. It’s moments like these that remind us how important it is to go the extra mile for our guests. We appreciate your kind words and hope to welcome you back under much less stressful circumstances. Safe travels! ❤️✈️
Gastnutzer
Doppelzimmer, teilweiser Meerblick
Aufenthalt im Dez. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Jan. 2025
힐튼 가기전
비행기 타기전
총 3일 이용했는데
솔칙히 수영장 빼고
가성비 최고였음
비싼 호텔도 좋지만
한번 올꺼 2번 올 비용이 될듯~
괌은 자유 수영이 어디든 가능하므로
차량 렌트해서 여유롭게 다닌다면
이만한 호텔이 없음.
특히 전자렌지는 한국인들에게 필수였음~
또한 페이레스 슈퍼마켓에서 식료품을 사서
먹으면 좋음
케이마트는 식료품이 거의 없음
Übersetzen
Antwort der Unterkunft: Thank you for your kind feedback! We’re glad you found great value in your stay and enjoyed the convenience of the microwave and location for exploring Guam. Your tips about renting a car and shopping at Payless are helpful! We hope to welcome you back for another enjoyable visit soon.
Antwort der Unterkunft: Thank you for sharing your experience! We're glad you enjoyed our convenient location and your room. We appreciate your note about the hot water and will look into it to ensure all our guests have a comfortable stay. We hope to welcome you back again soon!
Antwort der Unterkunft: Thank you for letting us know. We’re very sorry for the discomfort caused by the fire alarm light. We’ll address this issue promptly to ensure a more restful experience in the future. We appreciate your understanding.