Hilton Yala Resort Bewertungen

Antwort der Unterkunft: Thank you for taking the time to share your feedback. We’re so pleased to hear you enjoyed the service from our team—it truly means a lot to us!We’ve also noted your comments regarding the pricing of our meals. Being located within Yala National Park, sourcing quality ingredients and maintaining sustainable practices does have its challenges, but we continuously review our offerings to ensure they provide value along with memorable dining experiences.We appreciate your input and hope to have the opportunity to welcome you again for another enjoyable stay.Warm regards,VinoFront Office Manager

Antwort der Unterkunft: Thank you for sharing your unique perspective on your stay at Hilton Yala.We’re delighted to hear that you appreciated the blend of modern architecture and the natural beauty that surrounds our resort. It’s truly a special experience to be so close to wildlife while enjoying the comfort of your room—watching monkeys from your balcony is certainly a Yala moment to remember!We also appreciate your thoughtful advice to fellow travelers regarding room selection. The connection to nature is one of our resort’s most defining features, and we understand that preferences may vary depending on comfort levels with wildlife encounters.It was a pleasure having you with us, and we hope to welcome you back soon for another memorable stay amidst the wild beauty of Yala.Warm regards,VinoFront Office Manager

Antwort der Unterkunft: Dear Yasuo, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our facilities and warm hospitality. It’s great to know we could be a part of your Yala National Park experience. We look forward to welcoming you back for another visit in the future!Best Regards,Vino

Antwort der Unterkunft: Thank you very much for choosing to stay at Hilton Yala and for taking the time to share your experience with us.We’re delighted to hear that you enjoyed the natural surroundings of the hotel, the seaside dinner experience, and the service provided by some of our team members. Your kind words are truly encouraging and will be shared with the team as motivation to continue delivering memorable stays.At the same time, we sincerely apologize for the inconvenience you experienced with our breakfast service and delayed response to your late check-out request. This does not reflect the level of service we strive to provide. Your feedback has been shared with the relevant departments, and we will enhance training and communication to ensure quicker and more attentive service moving forward.Once again, we apologize for the shortcomings during your stay and hope to have the opportunity to welcome you back in the near future for a truly seamless Hilton experience.Warm regards,VinoFront Office Manager

Antwort der Unterkunft: Thank you for sharing your detailed feedback! We’re delighted to know that you found our environment, facilities, and services to be of high standards, making your stay the most satisfying of your trip. It’s wonderful to hear that you enjoyed the meals at our restaurant and appreciated the recommendations from our team.We appreciate your insights regarding the rugged approach road—we understand it adds to the adventure of reaching our unique location within Yala National Park. Your comments on the takeaway breakfast are noted, and we will certainly review this to enhance the experience for future guests.It’s great to hear that you felt safe throughout your stay and even had the opportunity to capture the stunning night sky. Our team is always committed to guest safety while ensuring an immersive nature experience.We truly appreciate your time in sharing your thoughts and hope to welcome you back for another memorable stay in the heart of the wilderness.Best regards,VinoFront Office Manager

Antwort der Unterkunft: Thank you for taking the time to share your experience at Hilton Yala.We’re delighted to hear that you enjoyed our unique location by the sea, the beautiful natural surroundings, and the warm hospitality of our team. It's wonderful to know that you had a chance to experience the wildlife in the park and that you enjoyed the meals during your stay.We do, however, regret to learn about the inconvenience you experienced with the room size and bathroom odor. Please accept our sincere apologies for this. Your feedback is very important to us, and we will be working closely with our housekeeping and engineering teams to ensure this issue is promptly addressed and prevented in the future.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.Warm regards,VinoFront Office Manager

Antwort der Unterkunft: Thank you for choosing Hilton Yala and for sharing your thoughtful feedback with us.We're truly delighted to know that you enjoyed the comfort of our resort and that you would recommend it to fellow travelers who appreciate a premium hotel experience. It’s wonderful to hear that the private beach, scenic beauty, and overall quality of our facilities and breakfast offerings left a positive impression.We appreciate your note regarding privacy, and we understand how important this is for a relaxing getaway. Please know that we are continually working to enhance both the experience and ambiance for our guests while maintaining the natural openness of our surroundings.We also acknowledge your comment regarding dining costs and thank you for your transparency. Our menus are curated using high-quality ingredients, with many items sourced locally and prepared with care by our talented culinary team to ensure a memorable dining experience.It was a pleasure having you with us, and we hope to welcome you back to the wild charm of Yala for another enriching stay.Warm regards,VinoFront Office Manager

Antwort der Unterkunft: Dear Guest,Thank you very much for your kind words! We're delighted to hear that you enjoyed the environment and our service. We hope to have the pleasure of welcoming you back for a longer stay next time. Safe travels, and we look forward to seeing you again soon!Best Regards,Vino

Antwort der Unterkunft: Dear Darren,Thank you for your feedback! We're glad to hear that you found the room spacious and that the service met your expectations. However, we're sorry to learn that the quality of the food, particularly the crab and fruit, did not meet your satisfaction. We will address this with our culinary team to ensure improvements are made. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better dining experience during your next stay.Best Regards,Vino

Antwort der Unterkunft: Thank you for taking the time to share your feedback. We’re so pleased to hear you enjoyed the service from our team—it truly means a lot to us!We’ve also noted your comments regarding the pricing of our meals. Being located within Yala National Park, sourcing quality ingredients and maintaining sustainable practices does have its challenges, but we continuously review our offerings to ensure they provide value along with memorable dining experiences.We appreciate your input and hope to have the opportunity to welcome you again for another enjoyable stay.Warm regards,VinoFront Office Manager

Antwort der Unterkunft: Thank you so much for your kind words! We’re truly thrilled to hear that your experience with us went beyond expectations. It’s always our goal to create memorable stays in every way, and your satisfaction means the world to us.We hope to have the pleasure of welcoming you back for another exceptional escape amidst the beauty of Yala.Warm regards,VinoFront Office Manager

Antwort der Unterkunft: Dear mmth, Thank you for sharing your detailed feedback. We truly appreciate your kind words about our service and the safari experience, and we understand your perspective on the overall atmosphere. As Hilton Yala is uniquely located inside the national park, guest safety is our top priority. The requirement for a ranger to access the beach and the use of buggies after dark are important safety measures due to the presence of wildlife in the area. These precautions ensure a secure and immersive experience while respecting the natural habitat surrounding us. Regarding the safari experience, we recognize that Block 1 can get quite busy, especially during leopard sightings. For guests seeking a more tranquil and immersive experience, we often recommend exploring other areas such as Block 5, which offers breathtaking landscapes and abundant wildlife in a quieter setting. We sincerely appreciate your constructive feedback and hope to welcome you again for another memorable stay, perhaps with a fresh perspective on the diverse and untamed beauty of Yala. Best regards,

Antwort der Unterkunft: Dear Matthias, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our resort. It brings us immense joy to know that you found our ambience, highly trained team members, and luxurious accommodations to your liking. We take great pride in providing a serene and comfortable environment for our guests, and we're delighted that you had the opportunity to experience it firsthand. Our resort is indeed nestled in the heart of nature, and we're thrilled that you appreciated the fantastic grounds and the unique encounters with wildlife during your stay. It's always a pleasure to share our beautiful surroundings with our guests. We would be honored to welcome you back for another memorable stay with us. Please don't hesitate to reach out to us directly when you're ready to plan your return visit. We'll be more than happy to assist you with any arrangements to ensure another exceptional experience. Once again, thank you for choosing to stay with us, and we look forward to hosting you again soon! Warm regards,

Antwort der Unterkunft: Dear MichlConsi1014_, Thank you so much for sharing your amazing experience with us! We're thrilled to hear that our team, from reception to service, as well as our buggy drivers and rangers, provided such a warm and child-friendly atmosphere. It's fantastic to know that you found your stay in our brand-new Hilton amidst nature to be extraordinary and highly recommendable. We take great pride in delivering high-quality food and maintaining excellence throughout our entire property. With just 42 villas and suites, each guest receives personalized attention and care. We're delighted that you were impressed with your Premium Pool Villa from the moment you arrived. We look forward to welcoming you back for another unforgettable experience in the future! Best Regards,