Hotels in Pigeon Forge mit Pool

The facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.

I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!

Das Hotelzimmer war schön umgerüstet, sauber und nett. Gute Matratzen. Stühle im Zimmer war wertlos, Rücken geschleudert Weg zurück zu weit zurück zu sitzen in es (wer einen Stühle wie das gleiche macht). Hatte Blutfarben auf einer meiner Pilze. Gesamt ziemlich gut Aufenthalt. Der Aufzug war jedoch in den Details sehr schmutzig. Der Boden war sauber, aber die Kanten waren schmutzig und dünn. Glas war absolut schmutzig. Das ganze Hotel musste malen und draußen aufgesprüht werden. Kleine Gärten waren schön. Das ”free” Frühstück sollte klarer sein, dass nur in Pancakes enthalten. Sie müssen $6 mehr pro Person zahlen, um volles Frühstücksangebot zu erhalten. Wäre wahrscheinlich nächstes Mal ein anderer Ort reservieren.

I was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.

Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother. During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression. The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided. One thing I did appreciate was that coffee and tea were available in the lobby most of the time. For a 4-star hotel, 🫣🫣🫣 Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.

Loved the hotel

Das Hotel war älter, aber sauber. Bequem für Gatlinburg, und der Smoky Mountain Parkway. Das Zimmer hatte alles, was Sie brauchen, Mini-Kühlschrank, kleine Kaffeemaschine, Haartrockner. Aufzug zum zweiten und dritten Stock. Aber es war nicht bequem an beiden Enden der großen Außeneingänge. Die Betten waren bequem. Das Zimmer hatte einen Flachbild-TV, aber die Fernbedienungen funktionierten nicht. Wir wollten den Vordertisch anrufen, aber das Telefon funktionierte auch nicht. Als wir zum Vordertafel gingen, um ihnen zu sagen, sagten sie, sie wussten nicht, dass die Zimmer Telefone hatten. Sie gab uns eine neue Fernseher, die auch nicht funktionierte. Es gab nur 1 Waschbecken und Handtücher im Zimmer, aber sie gab uns mehr, als wir zum Vordertafel gingen. Die Klimaanlage funktionierte gut. Der Pool war offen, aber nicht wie angekündigt erhitzt.

Mein Mann wurde von etwas in der Nacht gebeten, so dass wir jetzt eine Reise zum ER zu machen, weil es nicht besser wird.. Auch, das Pool-Gebiet wurde geschlossen, aber das wurde nicht auf der Website angekündigt.

Am average hotel at a location with a lot of traffic. Pool is cold, so don't expect a good swimming experience. The slide is functional though. Overall a good place to stay.

Könnte nicht um eine bessere Lage bitten. Innerhalb von Spazierweiterung zu fast alles. Echt schöner Pool. Zimmer sind grundsätzlich, aber günstig. Groß, wenn Sie für Arbeit oder auf einem Budget reisen. Sie mieten nicht an Orte innerhalb von 200 Meilen Radius so doppelt prüfen vor der Buchung. Wir sehen Sie nächstes Mal.