Hotels in Chicago mit Pool

This was my first time to Chicago and I was not disappointed. This hotel was amazing and great service. I also enjoyed breakfast each day. You can choose from buffet or regular menu. I also enjoyed my Espresso Martini from the bar! This hotel is located to attractions like the Hop on Hop off bus, stop 1 near the riverwalk. You can also see the Chicago Theater which is just a few feet away. I also love that the train station, on State/Lake is just up the block to ride the red or brown line. The blue line is 4 minutes away so if you need transportation to the airport, you can take the blue line. I will definitely come back to this hotel again during the summer. Thank you for providing such good service.

The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating. There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm. There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.

It's my first time staying in Sheraton Riverwalk Chicago and the experience was awesome! View was good, everything was convenient and it's highly recommended for everyone to stay there 🥰🥰

Hotel was pretty good. A few little annoyances, but these were made up for by the great location; right on the river with incredible views from the windows. It’s a bit of a mission to get to the rooms (up one elevator through the restaurant to another set of lifts and up again). Despite the 3 elevators from the ground floor up to the 15th reception, they took ages. It’s as if only one of the worked and it’s a direct lift! The breakfast buffet was pretty standard with run-of-the-mill offerings - it’s quite a walk to the tables from the buffet area so you get you steps in. Room was pretty good - though it was a good 6-7 minutes for the hot water to run through to the shower. I arrived back one evening to discover the hadn’t made up my room, which was no big deal. What would they have done really other than make the bed. I also had a good 10 minute wait to get by bags which were being held for crud day. It seems only the bellman has a key and he was off attending other guests. All in all it was a good stay and the location alone was worth it.

Die Rezeptionistin, eine freundliche, aufgeschlossene schwarze Frau, war sehr hilfsbereit und beantwortete alle Fragen. Das Zimmer war sauber, aber die Klimaanlage war etwas laut. Gegenüber war wohl eine Bar, und wenn man früh zurück war, konnte man Saxophonmusik hören. Das hat mir persönlich gut gefallen, und es ging auch nicht bis spät in die Nacht. Das könnte man als Besonderheit bezeichnen. Der Aufenthalt war vielleicht etwas teuer, aber das lag wohl an der Reisezeit.

Good swimming pool. No breakfast available at the time (exceptionally cirmustances) not advertised via the 3rd party booking vendor. Great swimming pool. Kind staff.

Nice hotel , very clean with good location, you have full room amenities which is convenient, and very spacious room

Der Service ist zufrieden, die Umgebung ist schön, der Stil ist einzigartig, die Gesundheit ist vorhanden, die Einstellung ist friedlich, die Zimmer sind sauber, die Einrichtungen sind vollständig, die Lebensmittelsicherheit, der Geschmack ist einzigartig und die Zusammensetzung ist perfekt.

The facilities were good. The check in staff was excellant and very accommodating. Upon my return I discovered a 40.00 charge on my card. When I called to get a explanation of this I was placed on a lengthy hold then asked for my confirmation number which I had to look up as it was not readily available. When I returned to the call it was disconnected. Had to call back hold again then asked for last name not confirmation number. So a bit confused about that. Then told that the charge was 40.00 for parking, surprise surprise. I don't mind the fee, the surprise I do mind as well as the condescending, surly attitude from the person I spoke with. Think I'll choose some where else on my next trip to chicago.

Excellent location with access to red and blue lines and bus networks. And in the centre of the city. A character building with spectacular internal decor. Especially popular with conferences. Room was spacious and included two doubles with usual amenities though we did have to ask for a kettle. Staff very friendly and check in was seamless despite being busy. Two niggles included a $25 daily fee that could be offset by discounts in various parts of the hotel. Though for us it was a tax as we did not want the discounted services. Also cleaning services invariably wanted to service the room when we were in it. Attempts to renegotiate cleaning times did not work and in the end we timed our absence from the room to when cleaners would want to clean room. A very good experience for us nevertheless.