5-Sterne-Hotels in Melbourne

The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.

Had a wonderful stay at Hilton. The room was clean, spacious, and very comfortable. Staff were professional, friendly, and always ready to help. The location was convenient, and the breakfast selection was excellent. Overall, a smooth and relaxing experience — I would definitely stay here again and highly recommend it to others.

Had a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.

If you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas. 📍 Prime Location Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience. ✨ Impeccable Cleanliness From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule. 👨💼 Friendly, Attentive Service Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest. 🧭 Thoughtful Facilities It’s the little things at Quay West that stand out: • A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack. • In-room laundry facilities saved me from hunting down laundromats mid-trip. • The comfortable lounge and communal spaces offer a quiet place to work or unwind. • Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.

Die Lage ist großartig, im Zentrum des Geschäftsviertels, in der Nähe von Chinatown und vielen Sehenswürdigkeiten. Die Bibliothek, das Museum und die Kirche sind alle in der Nähe und können bequem zu Fuß erreicht werden. Es gibt viele Restaurants mit europäischer und asiatischer Küche zur Auswahl. Die Hotelzimmer sind sehr gut und das Frühstücksbuffet ist reichhaltig. Die Kellner waren sehr nett. Ein Hotel, das Sie bei Ihrem nächsten Besuch in Melbourne unbedingt wählen sollten.

Das Zimmer ist wunderschön und die Dekoration ist avantgardistisch. Ausstattung: Sehr gut Hygiene: Sehr gut Umgebung: Geeignet für Geschäftsleute Service: Sehr gut, die Rezeption ist sehr aufmerksam. Es gibt eine Bushaltestelle direkt vor der Tür, sodass Sie für den Transport in der Stadt nichts bezahlen müssen. Es ist auch nur ein oder zwei Haltestellen vom Bahnhof entfernt.

Stayed at Pullman Melbourne on the Park and had a great experience. The location is excellent, right by the MCG and Fitzroy Gardens. Rooms were clean, modern, and comfortable, and the facilities (especially the pool and gym) were a nice bonus. Staff were friendly and efficient. Only downside was pricey parking. Would definitely stay again.

On 24/6 I ordered fried eggs during breakfast, yet the quality of the eggs were not up to standard, yolk was not normal and with no taste at all, yet I ordered same on the next day with a different chef, that was back to a normal egg, I wondered Sheraton would use such quality of eggs! Another opinion is that gym room facilities are not enough, thanks!

The breakfast was probably the worst I had in a 5-star hotel. The variety was limited and the quality was bad, e.g. only 3 kinds of fresh fruits and the water melon looked pale. The bathroom was big but the shower place was so tiny. I tried to use the top shelf of the wardrobe. Luckily I used my hand to test if there was any dust. The dust flied right into my eyes when I used my hand to feel the cleaniness! The heat was so insufficient. Their house keeping staff was poor trained. I asked not to clean my room by hanging a sign on the room and turning on the Do the Disturb light. To my surprise, I went back to the room in the afternoon. The staff came in the room. Drew open the curtain. Turned off the Do not disturb. Did not do any cleaning but left me a note that they already cleaned my room according to the instructions! The hotel was also poor in maintenance. I finished breakfast (in the basement) and tried to go back to the room by the lift. The lift came but could not close the door. There was also a staff there and she advised me to take the steps to ground floor. I went to ground floor and only found another lift was out of service. They only had 3 lifts going to the rooms. Beisdes the location which is very central, I cannot thnk of anything to appreciate the experience.

Das Pullman Melbourne Albert Park war eine wunderschöne Unterkunft! 10/10 Punkte, empfehlenswert und würde wiederkommen. Das Concierge-Personal war sehr freundlich, hilfsbereit und zuvorkommend. Das Essen vom Zimmerservice war ausgezeichnet, die Cocktails frisch und ansprechend präsentiert, das Frühstück ein Traum! Das Zimmer war geräumig, sauber und komfortabel und bot alles, was wir brauchten! Das Parken vor Ort war günstig, sicher und leicht zugänglich, die Gemeinschaftseinrichtungen wie Pool und Fitnessstudio waren gut gepflegt. Definitiv eine tolle Unterkunft!