4-Sterne-Hotels in Jakarta

Beim Einchecken war es anständig, wir mussten 20 Minuten warten, bis das Zimmer bereit und fair war es am 31. Dezember Neujahrstag, so kann ich nicht Beschwerden. Das Zimmer ist modern und hochgradig mit einem Touch von traditionellem indonesischen Erbe Design. Was ich am meisten liebe ist das Bett und das Badezimmer.. vor allem die Regenschlaf plus der Wasserdruck ist perfekt. Wir haben auch ergänzende Cocoa erhalten, um das neue Jahr zu feiern. Letztendlich war das Frühstücksmenü gut, sie servierten westlich und Indos Menüs, Gewürze und Desserts. Insgesamt war es ausgezeichnet.

Das Zimmer war sauber und ordentlich, das Personal sehr freundlich, der Fitnessraum komplett ausgestattet und es gab einen Swimmingpool. Es ist das beste Hotel im Stadtzentrum von Jakarta; buchen Sie frühzeitig, um von diesem hervorragenden Preis-Leistungs-Verhältnis zu profitieren. Absolut empfehlenswert!

Grand Orchardz Hotel Kemayoran, Jakarta – Das Hotel besticht durch seine günstige Lage, den herzlichen und aufmerksamen Service, die sauberen und komfortablen Zimmer sowie das abwechslungsreiche und leckere Frühstück und bietet ein hervorragendes Preis-Leistungs-Verhältnis. Dank des professionellen und freundlichen Personals eignet es sich sowohl für Geschäftsreisende als auch für Familien, die Erholung suchen. Insgesamt ein sehr positiver Aufenthalt, den wir wärmstens empfehlen.

A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden strip on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached) So with no heating, I got cold there with 27c outside, I find this very very strange. But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point. On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting. It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S So there are several issues that affected my health here. The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm. Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting. The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..

Stayed here 4 nights and paid about 767 AED total, which is actually very good value for Jakarta. The main reason I chose this hotel was its direct connection to Mal Ciputra Jakarta, which turned out to be extremely convenient. 👍 What Was Good Staff effort The staff were genuinely helpful and polite. When problems happened with the room, they assisted with luggage and helped move me twice without much resistance. They also later tried to make up for the experience by offering an executive dinner at the lounge on the 17th floor, which I appreciated. Gym Surprisingly good for a hotel gym. It’s well equipped and spacious, easily one of the better hotel gyms I’ve seen. Breakfast buffet Breakfast was solid with good variety. No complaints there. Location & mall access This is honestly 75% of the reason to book this hotel. Being directly connected to the mall is extremely convenient for food, shopping and avoiding Jakarta traffic. ⚠️ Where Things Went Wrong Room issues and multiple changes I had to change rooms twice. • First time was around 2 AM after arrival because the shower wasn’t working and the bathroom felt quite dilapidated. • The next morning I had to move again because the AC wouldn’t go below 23°C, which made the room uncomfortable. The third room they gave me was more modern and functional, although slightly smaller. At least the bathroom and AC worked properly. Food quality: This was probably the biggest disappointment. One evening in the lobby I ordered chicken spring rolls and whiskey, and unfortunately bit into a bone inside the spring roll, which was not a pleasant experience at all. The staff removed the dish from the bill and offered a fruit plate, but it still left a bad impression. The à la carte food was also underwhelming. I ordered a pepperoni pizza and fries for around 354,530 IDR, and the pizza honestly tasted like a frozen pizza that had been microwaved rather than freshly cooked. Room service was similarly average. 🚧 Facilities The swimming pool was under construction, so I didn’t get to try it. Final Thoughts Overall I’d say 3 to 3.5 stars. The location, gym, and staff effort were good, but the room issues and disappointing food quality brought the experience down. Would I stay again? Possibly for the location and mall access, but I would definitely skip ordering food at the hotel next time.

Alles ging gut und reibungslos. Mein Rwquest zur Verlängerung der Aufenthaltsdauer in demselben Zimmer wurde gewährt. Nichts zu klagen.

Alles war erstaunlich und Sie können den Fernseher mit Ihrem Telefon verbinden, das macht Unterhaltungssystem wirklich gepflegt. Ich bin auch sehr dankbar für all ihre Mitarbeiter!

Good location, can walk to Plaza Indonesia and Grand Indonesia (but first day I walked a big detour to enter Grand Indonesia). Room is ok and clean, though not sure why there's a big pillar inside the room and I knocked it a few times. Bathroom is quite dark even with the lights. In the shower area, no rack to put your own toiletries. No tray to put the soup, I used the cup tray from outside. Hair dryer has no extra protective cover, I was scared that my hair would get stuck in so I had to hold the dryer some distance away from my hair. Breakfast is so so, the porridge is too sticky, I added water myself. I had to call two times to ask about my laundry.

Swiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person. Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. . You can get much better hotel at lower price than this is my final conclusion