4-Sterne-Hotels in Chester

Great Pub in a good location. A little tlc was required in our room to make it closer to great. Not many plug sockets, all in the wrong places (sorry).  Staff fabulous, food good. Overall 3.6/5.

Großes Hotel, schönes ruhiges Zimmer mit einem komfortablen Bett. Mitarbeiter waren freundlich und hilfsbereit. würde sicherlich wieder bleiben.

This stay was really nice but to pay for spa was disappointing I was only there one night as my husband was in hospital close by so ended up paying 40 for spa in night and in morning and there where lots of people with club membership so wasn’t that relaxing as I was staying at hotel to relax I wouldn’t return the staff where really nice so if you don’t want a spa to relax I would recommend

Das Hotel ist ein wunderschönes altes Gebäude, aber ziemlich modern eingerichtet. Es hat eine Mikrowelle auf der Website. Das Bett war komfortabel, das Zimmer war unspottlich sauber und hatte alles, was Sie während Ihrer Aufenthalt benötigen könnten. Das Personal war freundlich und sehr hilfreich. Sie sind im Zentrum von Chester, groß für Einkaufen, Essen und Trinken. Sie werden sicher wieder bleiben.

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

Friendly reception staff. Great location. Room good size and modern bathroom but not the cleanest, hair on dress cushions, hair in shower tray, lots of dust in room. Expected a bit better from here.

Cozy hotel with a small but comfortable room. The staff are very friendly and make you feel at home. Facilities are basic—the wardrobe space is tiny, and the snacks are pretty simple. Great if you care more about a warm atmosphere and helpful service, but not ideal if you need more complete facilities.

Als ich den Pool benutzte, war es praktisch leer. Ich liebe es, dass es bis 9:00 Uhr geöffnet war, da es bedeutete, dass ich nach einem langen Tag aus schwimmen konnte. Das Zimmer war groß und geräumig. Nur unten ist die Dusche war nicht groß, es gab nicht viel Kraft und das Wasser war zu heiß. Kann mit einem Luftkon oder sogar ein Fan gemacht werden, als es in der Nacht ziemlich heiß wurde. Andernfalls war es ein angenehmer Aufenthalt

Brilliant location, lovely old building. The fold out beds for kids are uncomfortable (worse than the ones at travel lodge or premmier inn). Don't bother with breakfast! Kept running out of things and didn't always replace them. Bacon inedible, sausages cheap, no nlack pudding even though it's on the menu and small portions. I would stay again but wouldn't add breakfast