Hotels in Chester mit Parkplatz

we stayed 20-27 Dec: ＞＞＞the good - warm bathroom floor, daytime reception lady's service attitude (the ex-nurse), aircon, downstairs quiet seating area, coffee and croissants in morning, blackout curtains, windows/view of racecourse ＞＞＞the bad - booking error by Roomzzz - they cancelled the wrong dates when i made a change (although compensated us with upgrade thank you), no free parking (and the ringgo app forced us to pay GBP15 for 24 hours for only part-day parking), we had to remind staff about room cleaning twice, the night receptionist was not customer-friendly and also was constantly listened to loud TV on speaker, the bed sheets had some stains on when we checked in see pic.

Thank you for an excellent stay. We deeply appreciate how welcoming and helpful the staff were especially as our stay was unexpectedly eventful. Your kindness and patience given with coffee and toast made a tough time bearable. We will return to experience this lovely place again

Schönes Hotel und große Lage aber das Zimmer war enttäuschend für den Preis, einer der Rüstungsstuhlen wurde schwer beschädigt und die anderen braunen Farben auf dem Material. Sektionen von Papier waren abgeschüttet, was es sehr müde aussehen gab. Das Eisenbrett war auch kaputt und wir mussten es auf einen Stuhl propellen. Das Zimmer, das wir reserviert haben, sah nicht wie die Bilder auf der Werbung aus und ich musste mit der Rezeption prüfen, wir hatten das richtige Zimmer. Für 330 £ pro Nacht fühle ich mich nicht, dass wir ein Premiumzimmer hatten, aber das Personal war schön und sehr willkommen.

We had a lovely greeting and a pleasant suprise our room was ready early so we were able to go straight to the room. The room was spacious, quiet and clean. Lovely toiletries in bathroom. The staff throughout were always friendly and helpful. Breakfast was good although a few items were not replenished for quite a while. We have stayed previously as location is excellent and we are always happy with the service and standard.

Stayed here last night, everything was perfect. Our room was lovely and clean and had everything we needed for one night. The hotel is close to the city so just an uber ride away. The staff were friendly and welcoming and we opted for the breakfast the next day which was delicious. Would definitely stay here again.

Enttäuschend Frühstück und sehr wenige Abendessen Optionen. Kein Aufzug zum Zugang zu den oberen Etagen, wo die Zimmer liegen. Ein enttäuschender Aufenthalt. Spa und Fitness waren gut, aber Handtücher zu klein.

As a big fan of Premier Inns I felt this one wasn't up to their usual standard. Beds always very comfortable but the bedding wasnt adequate, slightly ill-fitting. Also the room was cold and the air con set to high did not work. The TV also did not work in our room, aerial connection was cited aa the reason on-screen. On a lesser and more personal note, i like the scrambled eggs option in the morning but only fried eggs were offered at breakfast.

We had a lovely time it was one of our celebration for our 50th wedding anniversary and the staff were great. I had knee surgery 12 weeks ago. They made sure we had a downstairs room and even found another chair to go in our room as I needed one with arms on to get up. We had dinner at the restaurant Friday evening and the food and service was quick and excellent.

Incredible from start to finish. Slight mix up on the booking system but sorted within minutes. Couldn't have been better looked after! Excellent value, staff that go the extra mile made our 1 night stay so enjoyable the children didn't want to go home!

Not the best stay here. The tv was not tuned in. Last visit no tv remote control. The shower temperature control was not working properly. But still the location is good and the spa is good