Hotels in Chester mit Parkplatz

Thank you for an excellent stay. We deeply appreciate how welcoming and helpful the staff were especially as our stay was unexpectedly eventful. Your kindness and patience given with coffee and toast made a tough time bearable. We will return to experience this lovely place again

Schönes Hotel und große Lage aber das Zimmer war enttäuschend für den Preis, einer der Rüstungsstuhlen wurde schwer beschädigt und die anderen braunen Farben auf dem Material. Sektionen von Papier waren abgeschüttet, was es sehr müde aussehen gab. Das Eisenbrett war auch kaputt und wir mussten es auf einen Stuhl propellen. Das Zimmer, das wir reserviert haben, sah nicht wie die Bilder auf der Werbung aus und ich musste mit der Rezeption prüfen, wir hatten das richtige Zimmer. Für 330 £ pro Nacht fühle ich mich nicht, dass wir ein Premiumzimmer hatten, aber das Personal war schön und sehr willkommen.

Nur eine kurze Übernachtung so hat wirklich keine Ausstattung genutzt. Frühstück war gut, das Essen war zu voll, so musste in den Konferenzraum gehen, die wirklich hätte richtig gestaltet werden und nicht überall aufgegebenen Stuhl. Auch in diesem Raum hätten Schnecken und Gewürze gehabt werden sollen. Insgesamt würde es wieder dort bleiben

We had a lovely greeting and a pleasant suprise our room was ready early so we were able to go straight to the room. The room was spacious, quiet and clean. Lovely toiletries in bathroom. The staff throughout were always friendly and helpful. Breakfast was good although a few items were not replenished for quite a while. We have stayed previously as location is excellent and we are always happy with the service and standard.

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

Stayed here last night, everything was perfect. Our room was lovely and clean and had everything we needed for one night. The hotel is close to the city so just an uber ride away. The staff were friendly and welcoming and we opted for the breakfast the next day which was delicious. Would definitely stay here again.

Friendly reception staff. Great location. Room good size and modern bathroom but not the cleanest, hair on dress cushions, hair in shower tray, lots of dust in room. Expected a bit better from here.

As a big fan of Premier Inns I felt this one wasn't up to their usual standard. Beds always very comfortable but the bedding wasnt adequate, slightly ill-fitting. Also the room was cold and the air con set to high did not work. The TV also did not work in our room, aerial connection was cited aa the reason on-screen. On a lesser and more personal note, i like the scrambled eggs option in the morning but only fried eggs were offered at breakfast.

We had a lovely time it was one of our celebration for our 50th wedding anniversary and the staff were great. I had knee surgery 12 weeks ago. They made sure we had a downstairs room and even found another chair to go in our room as I needed one with arms on to get up. We had dinner at the restaurant Friday evening and the food and service was quick and excellent.

Insgesamt eine angenehme Erfahrung.  Aus reinen Blickwinkeln war es ziemlich gut, aber es gab ziemlich wenige Spider-Webs in den Decken und unter Radiatoren, die wahrscheinlich schon eine Weile da gewesen waren.  Das Frühstück war aber gut, als einige unserer Party 10 Minuten vor dem Ende des Services kamen, gab es keine Glass für Saft und keine Schüssel für Obst/Getreide zu verwenden. Bitte schätzen Sie es nahe am Ende der Zeitrahmen, aber das Frühstück war noch offen. Auch wenn Sie Kaffee mögen, dann würde ich den Kaffee, den Sie am Frühstück serviert haben, vermeiden.