3-Sterne-Hotels in Orange County

We’re been staying here once or twice a year for at least five years. It’s always friendly, clean with the best breakfast! Just a couple of broken things this time but they will get it fixed fast. Nice place.

I was generally satisfied with the location, facilities, breakfast, and overall service. However, I was not satisfied with the housekeeping and cleaning service. Housekeeping was provided daily except on weekends, but the quality varied from day to day. On some days, it seemed like only the towels were replaced. On other days, the trash bins were emptied, but tissues were left scattered on the floor. There were also days when the housekeeping was done perfectly. I’m not sure why there is such a difference in service quality. I hope more consistent service can be provided. Additionally, even after the cleaning service, I noticed small pieces of trash on the floor. However, the trash was not mine, and I couldn't understand why it was on the floor of my bedroom. Overall, it was a good place to stay and I was satisfied in general. If the housekeeping and cleaning services are improved, it could become an even better accommodation.

Die Lage ist sehr gut. Einrichtungen, Service und Reinigung sind sehr gut. Das Frühstück ist vielfältig, viele Menschen sind sehr beliebt. Ich möchte noch einmal leben.

Can’t really beat the location - it’s only 5 minute walk to Toy Story parking lot and it’s easier entry into the Disneyland since the security clearance is done at the parking lot (there’s bigger crowd at the security gates at the park)

Location is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!

部屋が広く清潔的。Wi-Fiの強度も良し。ただ外からの電波は弱く、Wi-Fiが弱かったらキツいレベル。ハウスキーピング毎日。朝食はオプション。フロアごとに電子レンジがあるのが助かった。冷蔵庫も大きく使いやすい。ドライヤーは普通。フリーウェイが隣だが、騒音も気にならない。また機会があればここに泊まりたい。唯一不満とすれば、ゲストランドリーの乾燥機が弱く、2回乾燥させないと完全に乾かないので、時間がかかったくらい。ビジネスにも観光にも便利な立地！

The water pressure in the shower was terrible! The water was just trickling out of the shower head! Then the water got cold while I was still showering! What should have only taken 7 minutes to shower ended up taking 20 minutes! Just terrible! The sofa couch had no sheets, no pillows. The food was good except that there was only one waffle maker for everyone to use so I didn’t get a waffle. Then now the icing on top of the cake was a bus with a trailer behind it was parked in the red zone on the back of the hotel where I was parked. I have a big truck and I could not back up and get out! There were cars on both sides of me! I went back to the desk and Destiny, who was so nice tried to help me. She went to the bus trying to locate the bus driver, to no avail. Then she spoke with someone that was on the bus and he did not know where the bus driver was either! Finally the people who were parked to my left came out and were leaving, thank goodness! I finally was then able to back out and leave! I just had a very bad experience. Plus the hotel’s location was very far from Disneyland and in a semi bad area. I don’t know that I would recommend this hotel. Basically this hotel caused me some incredible stressed experience. Not good!

Lage des Hotels ist gut, Nähe Disneyland, gegenüber dem großen Supermarkt und Parkplatz, meist günstiger von Montag bis Donnerstag, der Preis ist von Freitag bis Sonntag relativ teuer, vor allem Samstag ist teuer

Very clean! Not too far from Disneyland and we were able to find parking both days which is a must for me. My only issues were when checking in, the man that helped me was extremely kind but the woman on the counter next to him was very rude and took my ID away from him and stared at it and then at me very accusatory. I don’t know if she thought it was fake or what but it was awkward and very rude. My other issue was that when we came down for breakfast around 8:30 (breakfast ends at 9:30) they were almost completely out of food (all that was left was some potatoes, cereal, and oatmeal) and when we asked the kitchen staff if they were going to restock it we were rudely ignored until finally she said what they put out already was all that they were going to for the day. Overall the location and the room were pretty great it was just some of the staff that ruined it a little. (Except for the man who checked us in, he was very kind!). Not a terrible experience but if I’m paying this much I would expect better service.

El hotel está bien situado para ir a Disney, con paradas de autobús, buenos servicios alrededor y el hotel recién reformado muy limpio,,, solo tiene un problema, el tema de insonorización está muy mal, si te toca una habitación de la planta baja vas a oír todas las pisadas y la TV de los vecinos de al lado, pero si solo vas a dormir como yo cuando hemos venido de Disney, no vas a tener problemas ya que llegas reventado. El desayuno ligero y la cafetera deberían de poner alguna más profesional y no la de cápsulas,, pero el precio del hotel es insuperable,,, calidad precio no vas a encontrar nada mejor por la zona.