Wellnesshotels in Batu Ampar

"Location near to foodery and NAGOYA shopping mall. Good service from the restaurant especially during breakfast. Security to room access for outsiders is strictly controlled by receptionist which is good. Only disappointment was the rooftop bar was closed due to some renovation, otherwise its Generally good for one or two nights stay"

"SERVICE WAS SUPERB - booked this short trip to celebrate our wedding anniversary and the team really went ABOVE AND BEYOND. We arrived slightly earlier than check in time and were prepared to wait but right from the getgo, Ayu who checked us in - was all smiles and even stepped out from behind her counter (she did not have to) to wish us a Happy Anniversary and to let us know that the hotel prepared a small surprise for us. We went to the room and were greeted with the LOVELIEST note and towel art, and mirror art which we could not even bear to wipe away by the lovely Amel. All the staff there were really very smiley right from the entrance all the way to housekeeping. Food in the hotel was great - room service as well as breakfast buffet. Breakfast was a mix of local food, indomie (!!!), eggs station and assortment of western and pastries too! My favourite was the fresh juices, tea and eggs station! It was a nice spread! Amel received us at breakfast on Day 2 and 3 and even prepared a special meal for us - it was really yummy and THOUGHTFUL and the icing on top was when the entire team came out to sing us a song (with a guitar and the full works :')) and the cake on Day 3! We are sold to come back to only 4 Points Sheraton Batam for life every time we visit because they really made us feel so so welcomed and special."

"Hi Joices, my reviews , is this good for all ? I recently stayed at AP Premier Hotel and I must say the experience was truly outstanding. The main reason I continue choosing this hotel is because of the exceptional customer service provided by the staff. A special appreciation to Joices, Wani, Alin, Yani, and Salsa for their warmth, professionalism, and attentiveness throughout my stay. They consistently went above and beyond to ensure I was comfortable and well taken care of. The hotel facilities and environment perfectly suited all my needs, making the stay both relaxing and enjoyable. Beyond the names mentioned, every member of the team — from room service, housekeeping, welcoming staff, to the drivers — shared one common objective: putting the customer first. Their teamwork, dedication, and genuine hospitality are truly commendable. I would also like to sincerely thank the hotel management for employing and nurturing such excellent staff. It clearly reflects the hotel’s high standards and commitment towards customer satisfaction. Great work to the entire AP Premier team — keep up the excellent service!"