Wellnesshotels in Batu Ampar

"This is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance. The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again. The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement. The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests. The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities."

"SERVICE WAS SUPERB - booked this short trip to celebrate our wedding anniversary and the team really went ABOVE AND BEYOND. We arrived slightly earlier than check in time and were prepared to wait but right from the getgo, Ayu who checked us in - was all smiles and even stepped out from behind her counter (she did not have to) to wish us a Happy Anniversary and to let us know that the hotel prepared a small surprise for us. We went to the room and were greeted with the LOVELIEST note and towel art, and mirror art which we could not even bear to wipe away by the lovely Amel. All the staff there were really very smiley right from the entrance all the way to housekeeping. Food in the hotel was great - room service as well as breakfast buffet. Breakfast was a mix of local food, indomie (!!!), eggs station and assortment of western and pastries too! My favourite was the fresh juices, tea and eggs station! It was a nice spread! Amel received us at breakfast on Day 2 and 3 and even prepared a special meal for us - it was really yummy and THOUGHTFUL and the icing on top was when the entire team came out to sing us a song (with a guitar and the full works :')) and the cake on Day 3! We are sold to come back to only 4 Points Sheraton Batam for life every time we visit because they really made us feel so so welcomed and special."

"Location near to foodery and NAGOYA shopping mall. Good service from the restaurant especially during breakfast. Security to room access for outsiders is strictly controlled by receptionist which is good. Only disappointment was the rooftop bar was closed due to some renovation, otherwise its Generally good for one or two nights stay"