Wellnesshotels in Santiago de Chile

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

Классный отель, с отличной локацией. Интерьер и атмосфера супер. Очень понравился.

El hotel esta Bien, las habitaciones muy bien, el problema son las instalaciones, una recepción antigua, una pileta chica y un gimnasio chico y desorganizado. El Restaurante esta bien aunque podría tener mas vida, lo mejor es el personal que lo atiende. El hotel dice ser 5 estrellas pero en realidad es un 4, igualmente la relacion precio calidad esta ok

It is a nice and clean hotel. We are very impressed with the clean and the comfort and it’s in good location very convenient to go to shopping center and have a nice restaurants around. It’s highly recommend to stay in this hotel.

房間很大，早餐豐富，在這條主幹道上能拍到很多漂亮照片，酒店邊上一條街好多餐廳，吃飯很方便，這家冰淇淋挺好吃

Excelente hotel, con piscina y sauna que pudimos disfrutar cómodamente y habitación verdaderamente de cuatro estrellas. Las vistas también son buenas y la ubicación inmejorable.

Das Hotel befindet sich in einer High-End-Gemeinde, umgeben von vielen guten Restaurants. Es gibt ein chinesisches Restaurant in der Diagonale gegenüber dem Street Food-Thema jedes Landes. Ich bestellte sechs empfohlene Gerichte, von denen jedes gut war. Bestellt eine Flasche chilenischen 18 Lohan, der Preis ist ähnlich wie im Supermarkt. Das Design und die Dekoration des Hotels sind sehr künstlerisch. Skulpturen und Gemälde werden im ersten Stock verkauft. Der Service ist gut, die Zimmer sind geräumig, es gibt viele Frühstücksoptionen und Begrüßungsgetränke werden serviert. Sie können sie auf der Terrasse im 9. Stock bestellen. Der Begleiter sagte, der Service sei viel besser als das nahe gelegene Ritz-Carlton. Ich habe mir auch einen Wasserkocher an der Rezeption geliehen, um heißes Wasser zu machen. Das Restaurant im negativen ersten Stock ist auch sehr gut und die Preise sind angemessen. Es gibt auch ein japanisches Restaurant neben dem Hotel. Es gibt Einkaufszentren an drei oder vier Kreuzungen.