Welcomhotel by ITC Hotels, Dwarka, New Delhi Bewertungen

Das Welcomhotel by ITC dwarka wird seinem Namen nicht gerecht. Waren für 3 Nächte hier. Das Personal hält Sie für selbstverständlich. Besonders die Rezeptionistin und die Angestellten. Alle haben die gleiche Einstellung und das gleiche verschmierte Gesicht. Sie erhalten keine GST-Rechnungen, wenn Sie diese speziell von trip.com oder agoda benötigen. Die Reaktion des Personals ist erbärmlich und eher so: „Wir tun Ihnen einen Gefallen“, anstatt ein Erlebnis zu bieten. Das Sauberkeits- und Wartungspersonal war zuvorkommend, aber das ist das einzig Gute am Hotel. Ich werde nicht mehr als 3 Sterne bewerten. Derzeit laufen Renovierungsarbeiten und die meisten Annehmlichkeiten stehen nicht zur Verfügung. Der Zimmerservice ist ziemlich langsam. Ich werde dort mein ganzes Leben lang nicht bleiben. Das ist sicher. Eher ein verherrlichter Hochzeitssaal als ein anständiges Erlebnis. Essen: Das Essen im Pavillon 75 ist gut. Bestellen Sie es bei Zomato und erhalten Sie es für weniger als 50 % der Hotelkarte.

Staff are friendly and location was great. The hotel undergoing renovation hacking being done in uncontrolled ***ner, dust is flying everywhere and noisy. Rooms facilities are worn out.

Overall experience was good. I liked the hollow design of the hotel. The breakfast was great with range of choices and everything was delicious. I liked the choices of European style breakfast. It has a lot of guests and had to wait to check-in. There was no hand towel, shower floor towel or smaller towels, only bath towel. It was little disappointing. I would love to have all the steel and shower glasses clean, but it wasn't. Hope they will focus more on the deep cleaning. Overall i would recommend.

Very poor service , called two times for house keeping they didn’t respond, asked for extra towel didn’t offer ,

Spacious rooms and love the linens, definitely will visit again 👍

Hospitality was pretty fine, but hotel facility was all old and unsatisfactory. Considering the tariff and promotional rates of this hotel, I feel it unreasonable, and most of all the guests will be disappointed.

Our experience was absolutely incredible and I personally had a finest experience and the entire staff is very warm and welcoming so appreciation and gratitude to the entire itc welcome hotel team Thanks

Best experience very comfortable stay and the staff was so helpful and polite even in the late night

Due to unpreceded rains had my meeting cancelled had request hotel to reschedule my booking. told them I don't want refund but do reschedule for my stay even with additional charges but even with available occupancy they didn't listen and were not interested in entertaining my request.

It’s a good hotel, but don’t expect too much. Staff and Service is outstanding, breakfast is 7/10, rooms are good. Washrooms need a revamp in terms of the quality of taps, showers, etc. and the breakfast can be better too.

Good location, food and service.

Hotel staff helpful but wifi very poor.

All good to me. Thank you!

The hotel is under renovation. Rest of the experience was good.