Yelizaveta
2. Februar 2024
This hotel is extraordinary, beautifully, gorgeous, and I can't stress enough about how much I recommend this hotel. The service from our butlers in Vila 60, Ricardo, Lis and Diago was fantastic. They were so attentive, kind, ALL of our requests were addressed with no issues whatsoever. They remembered all of our small details (especially food restrictions) which was so nice, it showed how they care about their guests.
Shut out to the most amazing cleaner - Roberto. He was amazing, our room was always clean to perfection, he took care of the little things that some people might not notice but if you are attentive to small details - you wont be disappointed.
In fact, every person we came across from the staff was amazing and kind, always answered our questions, never made us feel like we ask for too much, and they were all so patient (it makes a huge difference and this hotel stands out from any other hotel I have been to).
Food - really high quality, most of the food was really delicious. The breakfast in Capricho is so good and fresh, with great variety, everything is served in little plates to make it more personalized and luxurious. There is an amazing crepe station. You can order from the menu and also enjoy the buffet. The ladies in the front of the restaurant were so kind and welcoming.
I left a more informative review on Google (there's a limit here).
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