B1 Boutique Hotel Sofia

this is a under 3 star hotel standard internationally. The card of room key were not working properly. The hotel do not have restaurant and bathtub. The parking costed 10euro without invoice. At least the receptionist still work hard with heart.

Nice view, no thick curtains in your room, you should pay for parking

Hôtel sympa a 10 minutes a pied du centre. Le quartier n'est pas dangereux contrairement à ce que j'ai lus. En revanche le wifi est lent le peu de moment où il fonctionne. En ce qui concerne le nettoyage c'est du nettoyage de surface a mon arrivé le drap avait une tâche il y avait également une petite giclée de sang sur le rideau, sans compter que sous le lit ça n'a jamais était nettoyé énormément de poussière et une paire de chaussettes noir oublié par un client avant moi

Scortesia, incompetenza, mancanza di professionalità e menefreghismo verso il cliente sono le parole d'ordine di questo hotel terribile. All'arrivo in serata mi hanno imposto di attendere nella reception che arrivasse sul loro computer la conferma da trip.con della prenotazione.... anche tutta la notte se fosse stato necessario. Questo nonostante avessi già fornito il numero di prenotazione arrivato sul mio smartphone e avessero già visto il messaggio della mia banca del pagamento eseguito....INCOMPETENTI. Dopo una attesa per fortuna non lunghissima (grazie a trip.com che ha inviato subito la conferma sul loro computer), finalmente mi hanno dato una camera. Sorpresa, nella tazza del water scorreva acqua a fiumi ed ho dovuto chiudere il rubinetto generale. Sporco un po' ovunque nel bagno e il letto era rifatto con lenzuola corte tant'è che si vedeva il materasso.... Sconsigliatissimo per chiunque non voglia avere a che fare con la stupidità umana e con la sporcizia... PS Quando ho avvisato dei problemi in camera, il ragazzo alla reception mi ha risposto dicendomi CHE IO DOVEVO AVVISARE il giorno dopo il suo collega dei vari problemi trovati 😱😱😱. Incredibile, mai avuto a che fare con hotel così incompetenti in vita mia....

경치 환경 시설합격 정말 다시가게된다면 머물고싶어요!!!

附近有地鐵站，巴士站，電車站，交通方便，總台員工熱心，臨走前付了20Lv 小費呢！

Horrible. Please, avoid this place. Should be called: can’t be bothered. Upon arrival - elevator not working. Been handled a keys by receptionist and told that we have room on the 4th floor (my older mother, two years old and myslef). Only because I asked, they helped us with big suitcase (as we had hands full of stuff). And room itself was overheated:( not possible to open the window!!! And not possible to switch the heating off!! Also not possible to lower temperature by air conditioning!! Stuff downstairs couldn’t care less. First night my daughter was waking up every half and hour and I didn’t sleep, I was keep opening room door to the corridor to have some fresh air! I complained so they told me that we can move to another room next night (where windows can be open). And we had to move ourself - was told to bring our belongings downstairs and was sitting in the reception all day (while we were out) and nobody cared to move it. After all the hustle we entered new room and again all windows shut, heating on full!! Outside over 20 degrees. We slept with windows open and heating was running. Absolutely unpleasant stay. Hotels looks like run by bunch of teenagers and manager who obviously doesn’t give a monkey about guests. Only one good point can be clean room but it’s not enough to sleep. Please, do not stay there!

Toilet was broken, from shower cabin there was a lot of water outside after bath. TV supposed to have Internet but was not possible to connect to the Internet. Also from my phone I couldn't connect. In the morning cleaning ladies started to clean rooms around 7am. They made so much noise, brake some glasses, talk to each other without thinking for a second that some guest may want to sleep. I will not repeat a stay in this hotel for sure. Price is not relevant to the low quality.

The hotel is located just several minutes away from the main train and bus stations. Rooms are large and double bed is huge. Some elements in the room might be impractical for some people but certainly not disastrous (basically a wet room and not a shower with curtains, low bed and sofa, huge windows that can open just a little bit) but overall it's a very good value and we are glad for staying there in spite of negative reviews. Receptionists in both shifts were friendly and helpful. We stayed in two rooms: the room overlooking the boulevard with trams might be noisy for some people while the other room, facing the backyard of the hotel, was perfectly calm. The access to the city center is easy, either on foot or using public transport.