Hotels mit Abhol- und Bringservice in Sydney

4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️

This is an amended review to highlight the ongoing lack of communication from the hotel. It is fair to say that the hotel had some great things going for it but, sadly, customer support is not one of them. Breakfast was excellent and the roof top Aster bar was a great place to enjoy a cocktail and see some spectacular sunsets. However, the whole thing was let down by extremely lacklustre support from the management down. My wife lost her glasses in the hotel. They are prescription reading glasses in very distinct designer frames and were in a sparkly gold box. We asked at the desk during check out if they had been found and were told that they had not been handed in but that reception would check with the Aster bar, where we believe they had been left but was closed at the time of check out. We were due to be in Sydney again in 4 days and the receptionist took all the details and a description of the glasses and case and said that she would email me to give me an update. Sadly we didn’t hear back. Four days later when we returned to Sydney we checked back at the hotel there was no note against our booking and the duty receptionist said nothing could be done but was unable to confirm if a check had been made in the Aster rooftop bar. I asked to speak to the duty manager and an Irish lady, whose name I sadly didn’t get, came out to speak to me. She was very apologetic and said it was not the normal standard we should expect from the hotel and promised to speak to the Aster staff and that she would get back to me by email before the end of the day. Sadly, no further communication was forthcoming and a follow up email to the hotel remains unanswered. We realise that the loss was our fault but the lack of interest from the staff and unfulfilled, empty promises from the management would definitely deter us from staying there again. It would appear that the management have no interest in fostering customer satisfaction.

I had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap

While the room was stunning and front desk staff were very hospitable and were awesome to prepare some chocolates and a card for my daughter as it was her birthday (they fulfilled my request), I feel the housekeeping staff could use some improvement. I had to call the reception, almost daily, to ask for 2 dental kits. I figured if I was staying for 5 nights AND called for it the 1st 2 nights, the rest of the nights would be provided automatically as I am sure the housekeeping department has a guest list as well. Another thing is that the room, while it was tidied up when I indicated ”Make Up Room”, it was not CLEANED. There was no sweeping and mopping for my entire stay nor was the dining table wiped. I used the cooking utensils to boil milk for my daughter. Doing that would leave a layer/film of milk at the bottom of the pot. I'd hand scrub it clean to use again. The room attendants would place it in storage/cabinets without checking if it was clean. That's absolutely disgusting and very unsafe as the milk can go bad and re-using that pot for more milk might contaminate the fresh milk. I'd leave certain areas unclean to check on the level of details and cleanliness during my stay, and unfortunately, my suspicions came true. At the end of it all, I'd stay again for sure!! Housekeeping needs to improve, but overall, an awesome place to stay at.

Das war ein wirklich schöner Aufenthalt in einem unerwartete friedliches Hotel, das sehr angenehm war! Die Zimmer sind sehr interessant in ihrem Design und Dekoration, und sie sind geräumig mit einem komfortablen Bett und hypoallergenen Bett. Das Rezeptionsteam war sehr freundlich. Es ist gut gelegen in einer einfachen Spazierweiterung vom Hafen und relativ ruhig. Groß für eine Nacht vor einem Kreuzfahrt!

Very helpful receptionists! Room was clean and tidy, also incredibly large! Location was easy access to train station with trains going east and into the city. Definitely recommend!

We had an amazing experience at this hotel before flying out for our wedding. My fiancé’s family is from the US, and I had been showing them around Sydney, however due to the limited time we had one night stay in the Blue Mountains before returning to stay with the hotel. The FO manager allowed us to store our large luggage at the hotel because we had not the car space for the luggage going up to the mountains. The service attendants were, kind, prompt and considerate. The design of the interior of the hotel is very different for a Pullman, and when we went up to our room we had a handmade card from the reception staff wishing us well for our big day! They accompanied this lovely gesture with macaroons and a room upgrade. Being stressed about this part of our itinerary, I had a lot of communication with the staff and they were very helpful, always offering thorough and convenient suggestions. Thank you Pullman, looking forward to staying with you again!

Super freundliches Personal, super Aussicht auf Ferry terminal und Opera house. Grandioses Frühstück und einfaches aber leckeres Essen in der Bistro. Sehr hilfsbereiten Personal an allen Stellen, die sehr überrascht waren deutsche Touristen (wir leben in Melbourne derzeit) anzutreffen. Rundum zufrieden

Ich war am nächsten Tag in Transit von Australien nach Singapur, übernachten, um einen guten Nachtslafen in der Nähe des Flughafens zu haben, dieses Hotel ist sehr nah am Flughafen und macht es sehr bequem für Transit.