Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
Verifizierte Bewertungen
Lage4.7
Ausstattung4.6
Service4.7
Sauberkeit4.7
Filtern nach:
Sortieren nach:
Alle Bewertungen(1588)
Positive Bewertungen(1549)
Bewertungen mit Fotos/Video(151)
Verkehrsgünstig gelegen(225)
Freundliches Personal an der Rezeption(182)
Gute Lage(177)
Nahe der Metro gelegen(135)
Edle Umgebung(100)
Köstliches Frühstück(60)
Ausgezeichnet für Geschäftsreisen(33)
Negative Bewertungen(39)
Yassine
Business-Zimmer mit Queensize-Bett
Aufenthalt im Aug. 2024
Business
10 Bewertungen
3.5/5
Gepostet am 26. Sept. 2024
The front desk was polite, kind and helpful, the hotel looks fine, location is perfect as it is located in front of Guilin park metro line 15, near to several malls and restaurants. I did not like the lighting in the room as it feels dark and too yellow feels like in the 80s or 70s , the rooms will get dusted quickly and easily, i would sneeze every few minutes, amenities are enough, view is good, breakfast is tasty. I wouldn’t comeback again.
Übersetzen
Antwort der Unterkunft: Dear, I am truly sorry that we were unable to satisfy you despite our service oriented mindset. Thank you for taking the time to provide us with valuable feedback amidst your busy schedule. We take your concerns very seriously and are actively working to improve them. Here, I would also like to recommend our premium king size room to you. The room is bright and stylish, and we are committed to creating a comfortable living environment for you and other guests, creating a feeling of being at home. Thank you very much for your feedback and suggestions. We look forward to your visit again! Hotel General Manager (CHEN)
Gastnutzer
Business-Zimmer mit Queensize-Bett
Aufenthalt im Juli 2024
Single
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 14. Aug. 2024
I enjoyed my stay in Yitel a lot! Whether it was going out and coming back late at night to be greeted by friendly staff members, getting to the super close subway station or tianlin road to eat, or even staying in to order delivery, it was overall a super convenient and pleasant experience.
Übersetzen
Antwort der Unterkunft: Dear guest, hello! Thank you for staying at Heyi Supreme Hotel - Shanghai Xuhui Branch. Thank you for your recognition and encouragement of our service work. Creating a warm and historical accommodation environment for guests has always been our goal, and the hotel will continue to provide more customer service, bringing more convenience and affordability to guests. I am glad that the new service has brought you a satisfactory experience. Looking forward to your next visit! (Racher, General Manager of the Hotel)
Gastnutzer
Zimmer (2 Betten)
Aufenthalt im Dez. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Jan. 2025
My family and I recently stayed at Yitel Premium Hotel for a total of 9 nights during our trip to Shanghai. Initially, we spent 3 nights here before travelling to other provinces. We enjoyed our stay so much that when we returned to Shanghai we chose to stay for another 6 nights. The hotels location is very convenient, with the subway station right across the street, making it easy to explore the city. The rooms were clean and well maintained.
We would like to give a special recognition to Xiao Yu (小鱼) for his exceptional assistance throughout our visit. His helpfulness truly enhanced our stay.
The next time we visit Shanghai, Yitel Premium will definitely be our top choice. Highly recommend!!
Übersetzen
Antwort der Unterkunft: 問候吹開千層浪,重重疊香都是暖:關愛奮力把帆揚,風風雨雨都是情。生活是一部寫不完的書,每天一筆眷戀,橫豎都是喜歡,總經理(CHEN)
Your_mr_a
Business-Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Pärchen
12 Bewertungen
4.0/5
Sehr gut
Gepostet am 21. Dez. 2024
Nice hotel, and good place for spend time. Except location. It’s a bit far from the downtown. But all other things is good enough
Übersetzen
Antwort der Unterkunft: Hello dear guests! Thank you for staying at Heyi Hotel Shanghai Xuhui. I am very glad that the hotel can provide you with a comfortable living environment, and thank you very much for your recognition and recommendation of the hotel! Of course, the least of the meticulous service is the staff who have been striving for the ultimate service and every guest who has been trusting and supporting, and your satisfaction is our greatest motivation. We look forward to seeing you again! (General Manager Chen)
Siewwah Woo
Business-Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2024
Business
1 Bewertungen
3.5/5
Gepostet am 14. Dez. 2024
Renovation in progress....
Übersetzen
Antwort der Unterkunft: Hello, we are very sorry that this stay did not make you 100% satisfied, we are currently actively communicating with the construction unit outside the hotel to solve the decoration problem as soon as possible, I believe that such problems will be solved soon. In addition, our hotel has a free earplug service, if you need it at any time we can deliver it to your room. We are committed to creating a comfortable and home-away environment for you and other guests, thank you very much for your comments and suggestions, and we look forward to seeing you again! (General Manager Chen)
Gastnutzer
Zimmer (2 Betten)
Aufenthalt im Aug. 2024
Reise mit Freunden
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Sept. 2024
Room and hotel service was nice
Übersetzen
Antwort der Unterkunft: The greatest joy in life is that our labor is recognized, and we have been working hard to live up to your expectations! Hotel General Manager (CHEN)
Antwort der Unterkunft: 尊敬的賓客您好!對於您在酒店入住期間的經歷,我們深表遺憾。收到您的反饋,我們已經迅速採取整改措施,已經整改確保類似問題不再發生。我們真誠地向您表達歉意,並感謝您的理解和寬恕。您的寶貴意見是我們提升服務的動力,我們將以此為契機,全面加強服務質量和安全管理,確保每位客人都享有安心、愉悦的入住體驗。期待您再次選擇我們,我們將竭誠為您提供更優質的服務。祝您生活愉快!期待再次光臨!酒店總經理Chen