Sushi Light Luxury Hotel (Shanghai Songjiang Rongle East Road)

這家酒店我住過很多次了，因為每次出差在這邊都住的他家，雖然他們家衞生環境不咋地，衞生間異味也很重，但至少沒人打擾我？昨天卻在我剛洗好澡就有阿姨敲了一下門就開門進來了？真的就衹是敲了一下就自己打開房門了？我都來不及去關門阿姨就開門了？當時就震驚了，我赤裸着拿浴巾擦身體呢，我一臉驚愕這種事情會發生在自己身上？之前一直以為是網上惡搞呢？當我問阿姨幹什麼的時候阿姨説以為我這間退房了？這是什麼回答？這又是什麼低級錯誤？一句對不起都沒有就把責任推乾淨了？你們後台房間退與沒退前台都不知道的嗎？那你們平時登記半天在幹什麼呢？你們內部又是如何溝通的？事後我打電話問前台，前台來了一句不好意思我們這邊顯示您這間房確實退了啊？what？我才開房沒過幾個小時就退了？先不説你們平時開房磨磨嘰嘰，前台看起來都很不專業，每次都像是新手在摸索一般，開個房最低七八分鐘起，不知道他們在搞什麼？現在因為自己後台處理不當導致客户**被看光後又把責任推卸的一乾二淨，從頭到尾沒有一個工作人員上來和我道歉？就像這件事在他們這裏習以為常一樣？隨意進有客的客房？你們平時有正規培訓嗎？有管理人員嗎？不會一整個酒店都是外包臨時工吧？想想真的很後怕？這要是半夜趁我們睡覺有工作人員悄咪咪進房間？OMG太恐怖了😱都不敢想了，人生第一次住酒店遇到這種情況，我真的無語了，從事發到我離店沒有一個工作人員和我溝通這件事？他們好像當這個事什麼也沒發生一樣？

訂個酒店足足等了三個小時。還沒有房間。，還要繼續等，前台一個人，樓上一個阿姨，沒有一個出來解決這個事情，還有客人為了房間事情跟前台發生不愉快，真的不敢相信，完全沒有管理，市區這種酒店完全不一樣，也許是郊區。山高皇帝遠，可能是加盟店吧，真的不敢恭維，體驗太差。

We are on a lengthy trip in China for family business - will be reviewing all of our China hotels, which have all been quite good so far.  This is the second of the Sushi hotels that we have stayed in the Songjiang District in Shanghai.  The location is a bit out of the way, but within a pretty quick Didi or taxi ride into central Songjiang, where you can transfer to the No. 9 rail line into Shanghai.  The front desk girls were very sweet and helpful, and the housekeepers were so friendly.  We stayed in the Suite, which was quite spacious with basic appointments.  A lot of space, which was great.  They say the rooms on the 6th floor are remodeled / newer, so you might want to ask for that floor.  There are some restaurants and shops around the corner within quick walking distance, but as noted, you will need a car to get around beyond that.    There is a small laundry room  for self use.  As with the other Sushi hotels, no restaurant or food, but the room price is great value for money and no shortage of food around Songjiang!