Don’t you dare to go to this Hotel! You’ll definetily regret it. If you can’t speak chinese, they will not just not help you, they will also treat you as second class costumers. I went to several Hotels and China, nobody ever spoke english, bit they were always giving their best to help you out via their translation apps. While checking in the lady at the front asked us if we wouldn’t have chinese friends to help us. She was very rude and let us know, that we are not welcome. I never returned to the front desk again, knowing that I’ll get better help from random people on the street, since chinese people are very welcoming and willing to help foreigners who have a problem. When we were leaving I asked a guy at the front desk if he could order me a taxi. Of course he couldn’t. 😂
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