Mercure Shanghai Hongqiao SOHO

We recently stayed at Mercure Shanghai Hongqiao SOHO and special thanks to Kyrie and all the staffs, everything went well during our stay. The room we stayed was a previlege room with large space we could rest or work as well. We really enjoyed their amazing breakfast every morning. They a lot of options with fresh noodle and fish cakes, eveyday slightly rotation of food which is also nice. At the lobby, there is a coffee machin we could get our cappuccino any time we wanted. The hotel is very close to the metro station, and both side there are big shopping malls. We could move around even at night and felt very safe. We also checked out Skybridge in walking distance which was recommended by hotel. If you walk like 20 mins from hotel, there is Suzhou creek where we went for run one evening. Thank you for making our stay in Shanghai very pleasant and memorable!

衞生：外部可見的衞生是可以的，但細節不可推敲，比如紙盒子裏麪的紙是裸着的，且盒子極臟，見圖，大半夜還得跑去外面買紙 設施：房間裝有感應設備，也是住了這麼多年酒店第1次發現，深夜在屋子裡麪突然全屋斷電，摸黑去找開關，一個人住多少還是有點害怕，打了前台電話叫上工程才知道房間裝有感應設備，就是感應不太靈敏，沒有感應到你人的時候，全屋就會沒有電，對單人出差的女孩子極度不太友好 服務：服務怎麼説呢？當你反映出來這些問題的時候，他們的經理是能跟你快速的溝通的，最後的解決方案上是房費打了8折，減了100塊錢 衝著衞生和設施的問題，不會再住。且這樣的衞生最後房費還要收取500多。不建議大家來住。

來上海出差本次入住體驗很差，同一件事致電前台回覆好的，等了十幾分鍾再打過去直接告訴我現在在交接班……房間衞生狀況尚可但是細節還是有待改進。早餐牛奶沒有了也沒及時補充，非常好奇點評分數4.9是不是因為酒店名裏有“攜程”二字

Love the hotel service and friendliness. The laundry is the best help for long stay. Staffs are always helpful and I'm being greeted every single time I pass by the lobby or any public area. Will definitely come back again and again!

The hotel's hygiene was terrible, with moths and stains in the room, it was a very poor experience.

The hotel is not near to tourist places, but very near to Hongqiao train station. There are a few shopping malls nearby and easy to get around. The staff is very responsive and helpful, room is big and clean.