Mardhiyyah Hotel and Suites Bewertungen

second time experience in this hotel. I really love it. Will repeat again and again. by the way, this hotel only 15 minutes from my house 😆

This is my second time staying at this hotel. The location is close to the mosque and shopping mall. The room is spacious. God willing, I will stay here again next time.

“I had a great stay at this hotel! The facilities were excellent, the staff were super friendly and helpful, and the location was incredibly convenient. Everything I needed was within easy reach. Would definitely recommend this place to anyone looking for a comfortable and hassle-free stay!”

"A beautiful hotel with 5-star service quality. It offers a peaceful and harmonious atmosphere, featuring a clean swimming pool and a spacious prayer room. Inside the prayer room, there is something unexpected – an antique speaker with profound significance. Tourists are encouraged to stay here to experience the serene and tranquil ambiance in the heart of Shah Alam."

The genuine perception upon staying at this hotel is that cleanliness could be enhanced further. The bathroom is highly antiquated, and the showerhead is placed within the bathtub. Thus, even if one has no intention of using bathtub, they still have to climb into it. As you can envision, it was extremely filthy. Moreover, there are cracks in the bathtub, which causes me significant concern. If the residents are elderly, children, or pregnant women, they are prone to slip and fall. Even though there are handrails adjacent to it, due to the distance issue, it is impossible to implement effective safety measures. The sink is also prone to excessive water accumulation. Just for a simple act of brushing my teeth, I had to feel embarrassed because of the excessive water and the obstruction of the sink. Also, if possible, please clean the carpet thoroughly. Because the bathroom is leaking and the replacement slippers got soaked, and I could only step on the carpet barefoot. As a result, the soles of my feet itched throughout the night, which is highly exaggerated. Then comes the issue of environmental noise. I am not sure whether it is because most of the road section is related to government departments and there is no traffic flow at night, which attracts numerous drag riders to test the performance of their motorcycles in the middle of the night, which is extremely irritating. The positive aspect is that at least the bed sheets are unused, and there are no peculiar stains or odors. This is the primary reason why I chose this hotel over homestay ones in the first place. I hope the hotel can pay attention to the security issues and carry out proper rectification, which would be a delightful thing.

Disappointing Experience at Mardhiyyah Hotel I recently stayed at Mardhiyyah Hotel Shah Alam, and unfortunately, I was left quite disappointed with my experience. Upon checking in, I found a tin of Coke left on the table in my room. When I called housekeeping, they simply came and took it away without even apologizing or offering to change the room. Having worked in hospitality myself, I know this is not acceptable service. Additionally, our room did not include breakfast, so we paid RM50 per person. However, the breakfast service was subpar. Despite there not being many guests at the time, it took more than half an hour to refill the nasi lemak, and other food items weren’t topped up at all. I felt like I was paying RM50 for very little in return. When I approached a waitress (middle-aged, free hair, wearing glasses) to inquire about the delays, she completely ignored me. After I mentioned that I had paid RM50, she continued to disregard me and instead talked to the other waitstaff, who all stared at me. It was a truly frustrating and unprofessional experience. I believe the general manager of Mardhiyyah Hotel needs to review staff training, especially in customer service, and ensure that food replenishment is timely. This experience was not up to the standard I expected, and I hope the management addresses these issues. Here are some pictures of the Coke in the room and the empty trays during breakfast.

The hotel is spacious and amwnities were great. Good value for familiea etc . Clean and good service . Love the view overlooking the mosque. Very glad that the hotel staff tried their best to give our request. Will stay here again if I come to Shah Alam.

Just nice. My favourite part is the breakfasts (variety of food served)

Hotel is in great location. Next to our 2 running event. Hotel upgrade our room to suite room. The problem is only with elevator.. too slow… waiting until 40 minutes in peak time.

All was superb! Great stay with families ! Breakfast was excellent and delicious!! Worth it!!

good to stay and will come again hotel clean and easy access to all

i love breakfast time.. the elevator takes a long time maybe because of weekend but it’s quiet good for me

This hotel have a large room. But the gym is limited with one treadmill for whole hotel. Can improve that.

The staff provided exceptional service, making me feel welcomed and valued. The room is clean and spacious. The amenities were top-notch, including a well-equipped fitness center and a beautifully maintained pool.