1 Hotel Haitang Bay,Sanya

已經記不清這是第幾次入住陽光壹酒店啦。反正每次來海棠灣玩都會選擇住在這裏。這裏的環境服務還是一往如前的好。房間整潔乾淨舒適，應有盡有。陽台很大看海非常棒。早餐品種很多吃的很好。美中不足的就是電梯有點慢，等待時間有一絲的久

一入住，就遇到了負責賓客關係的Emma，是位既具有親和力又具備責任心的、服務精神一流的女士。海景C位，房型合理，設施較新，玻璃泳池及周邊風景清新秀麗，令人心情愉悦。自助早餐精緻且豐富，供應到十點半，時間寬裕。清理房間的阿姨禮貌且麻利，素質頗高。第一晚在很好的入住體驗中發生了一點小插曲，值班經理、客户關係部、工程部都很重視，幾次溝通，送水果盤送紅酒又升了套房，服務用心。酒店的設計格調給人舒適感，處處強調人與自然和諧共生的理念，這與WWF提倡的環保精神不謀而合。每天清晨出行或晚間歸來，都能聽到彷彿是小鳥的婉轉啼鳴聲，如果在氣温更加宜人的時間段來，敞開門扉吹着海風趕趕稿子會是不錯的體驗。寵物友好，似乎聽到過某扇客房房門內傳來小狗嗚嗚撒嬌的聲音。打開電視，看到熟悉的《悦遊Traveler》版塊，也算有緣。整體而言，是會考慮再次過來度假放鬆的酒店，既有性價比又有品質感。

很驚喜的親子酒店，每天都有寶寶活動，住的海景房，房間內裝修原木風，床品舒適 賓客關係Morven迴應及時，有求必應，迴應及時。除了早餐種類不算多以外，其他都蠻不錯的，特別是各種粉類，除了牛筋丸可以加，連瘦肉片啥的都沒看到，但是果汁 麪包 蔬果類的倒是蠻多，早餐看似繁多實際對中國胃選擇不多，單買一位是268價格偏高，要吃早餐的可以訂房時有早的，綠房子餐廳好吃，下午茶吧也很精美，總體是7-8分，淡季來住很合適，下次還會再來，希望增進早餐的選擇。

三亞1hotel 以獨特的產品環保理念，打造自然之境，探尋自然之美，賦予更多旅行的意義。我很慶幸選擇了陽光壹酒店，景色優美，綠色環保，海棠灣僅此一家。碧海藍天，水天一色，無論是大堂的香味，還是早餐豐富的品種、旅拍的美照、架空泳池很乾凈，拍照也很出片，都給予我難以忘卻的體驗。尤其感謝rose在店的幫助和關心，幫我們指引酒店，介紹周邊環境和美食，在此給一個大大的好評！下次旅行一定也會選擇陽光壹酒店，並且推薦朋友過來體驗一下！

棒 風景很好 酒店很有vacay vibe 前台anna態度很好 積極幫我們預訂了活動 想去海灘還安排了高爾夫球車 早餐也很好吃 現做的黃瓜汁和番茄汁是大愛 推薦 這個價格真的淡季風景又好酒店又有獨特的vibe

五一假期終於來到了我心心念唸的陽光壹☀️這可是陽光壹誒！進門就撲面而來的環保自然氣息 伴着微風非常清新 前台哥哥告訴特意給我們升級了海景房 而且給我們預留了520號房間 瞬間幸福感爆燈🌟管家Kitty和餐飲部Sophia都很貼心每天問候和照顧我們，房間打掃的非常乾淨，連我們的衣服都疊的整整齊齊，我們帶來的充電線也卷的整整齊齊。親子活動很豐富。sky bar打理得很漂亮，這裏眼見的所有綠色都是真的 這個令綠植愛好者着迷的地方.. 喜歡得不得了 這裏值得放慢腳步好好的慢慢探索🌵🌿

服務：服務挺好的，詢問的事項基本都有迴應。 房間：挺乾淨的，忘記拍照了，浴室是頂噴也很有安全感。 環境：酒店有很多植物，還有好聞的香味，很讓人放鬆，私隱性很好，去海邊走十分鐘就到了，沙子很乾凈，可惜風浪太大不能下海。 泳池：一邊是亞克力透明，一邊是磚石不透明，去的時候是淡季沒什麼人，也不深，水還是挺乾淨的，因為露天的關係偶爾會有一兩衹蚊子。 周邊：説實話除了離海邊近，周圍真是啥也沒有，便利店都沒有，吃飯基本靠外賣或者去林旺夜市那條街。

TLDR: Had really high expectations when I booked this 5 diamond hotel, however the stay experience fell short from the expectations. The Good: + Was offered room upgrade to sea view room during checked in. + Interior and exterior design of the hotel is really sets a relaxing tone to the entire stay. + It was a nice touch having Bellboys to help us with luggage and open doors whenever we arrive at the hotel lobby + Staffs and cleaners greeted us was also a nice touch + Breakfast options are extensive (including fresh juice bar and daily special juice concoction) + Free hotel activities to do daily + Gym is well maintained and a good number of machines The Bad - (Presales) Didn’t appreciate the fact that the booking page didn’t state the hotel deposit amount (which is slightly more than 1 time the hotel room price) and was only mentioned during check-in. Prior the trip, I tried to ask about whether there’s any hotel deposit via Trip.com message to hotel function and there’s no reply at all. (I mean a 3 diamond star hotel I stayed previous replied… but a 5 diamond star hotel didn’t). - (Not controllable) Sadly, there’s construction going on and can see cranes and construction machinery hindering the view of the sea, as well as the noises. - There’s supposedly a butler assigned to each guest, but my butler only added me on WeChat several hours after checkin. Also, was asking the butler about one of the afternoon hotel was still going on as we reached the venue and there’s no one around. He said he will check and then no reply for 20mins before I messaged him to inform that we won’t be waiting anymore. Didn’t appreciate that there’s no follow up. - The shower control knob will suddenly fall off at certain angle which can be rather dangerous given that it has quite a weight to it. - The bathtub’s shower head keeps leaking when we turned the other tap on to fill the bathtub, and we had to put the shower head into the bathtub to prevent flooding. All in all, it fell short on expectations in terms of the service compared to the service my partner and I had experienced in a 3 diamond star hotel at a fraction of this hotel’s price. Nonetheless, it is really a gorgeous place to stay in. Tastefully decorated and smell really great. Most of the staffs are friendly.

入住很舒適 環境也不錯 我個人非常喜歡的 玩累了有一個舒適的休息環境會更加讓人愉悦的 酒店很不錯 陳設佈局比較環保舒心 還是蠻有格調的 賓客關係Kitty的服務很好 下次還會再來