Kasa la Monarca San Francisco

No toothbrush or toothpaste given, however, they have a 24/7 virtual live chat which are able to be assist on most matters. if unable, they try their very best to accommodate or source for replacement, such as a broken shower curtain. Basic facilities, they have a common lounge which has a fridge and freezer and microwave oven which is accessible from 6 am to 10pm. Very clean place.

The heater leaves much to be desired. Besides being bad, it varies from one day to another, causing the room to become very hot on certain days, even without changing anything, and the external temperature was similar. Apar**ents 201 and 301 are extremely noisy, there is no kind of acoustic insulation to reduce the street noise. It should have a place to leave used towels (due to the conditions of the Kasa, it was not possible to dry the towel) and get new towels. 6 days with same towels. The bathroom is cold and the shower has low water flow (low pressure too). Adding the two facts, the shower is very bad.

Clean room and easy to check in. Some parking along the street out front if available, room was a decent size with a mini fridge which was great, walked to most attractions in half an hour so location was good for us.

The area around the propery seemed unsafe. In the evening some people who were not guests used to gather by the entrance smoking and it was very uncomfortable to enter especially with the lack of guard or someone from the property to have your back incase someone followed you inside.

We really loved our stay at the property! It felt so homey ! We are truly satisfied! Everything’s great and even our virtual concierge was very proactive and attentive. We definitely recommend this to everyone 👍👍 until next time

Average stay. rates are similar to other hotels nearby. biggest plus is their kitchen downstairs where you can cook and save some bucks from the eating nearby expensive outlets. Our toilet seat was shaky. curtains in washroom were loose and fell off nearly missing our head. The person came to fix the stuffs next day and fixed the curtains and said he cannot do nothing on the toilet seats. The use of kitchen was restricted to microwave since the gas line was cut off for 3 days due to works going on in building. I was working from home and the construction was going on near the windows and it was getting really noisy. this went on for 3 days. Please do not lease the property if you know that major works are going on near the rooms. the dishwashing system is terrible. people eat and keep the dirty dishes inside day and night and we never know if the utensils are clean or not. we found curry stains in few plates kept inside for use. lastly we requested the team to please accommodate us till 12pm as our flight got delayed. But they refrained and asked us to check out exactly at 11am or else incur additional charges. We were shocked as we have paid for a weeks stay and for 1 hr extension they wont help. Average stay and poor service. Plus point is nearby location is really good.

This is our third time staying here for a mother-daughter trip because we love the price, location, and community kitchen and living space.