I stayed in Bahia for a night. We were super excited for a long weekend and for a night Bahia was our choice.
The room was super cold and when we asked for someone to come and check the heater they sent blankets. I was lil bit surprised that the hotel didnt have any extra heaters and mentioned this is what we have!
After getting for sleep, we saw lot of long black hair in our bed and also blood stein in one of our bed… none of us have long hair or either black hair! My parents are on their late 60s-70s and they already took their meditation and they needed to sleep. After an hour back to back call, finally I was able to talk ******* and ask for their help. I complained to ******* that we are still waiting in the room and nobody did show up yet. After awhile a man showed up and disappeared. He was embarrassed and said he’ll let front desk now… after waiting for so long, He called to our room and said while we complained to ******* we should leave the room and he’ll return the money with no explanation.
I told him its 10 pm and i didnt ask to get reimbursement or anything! He said why we are not satisfied its better to leave the property! I told him i have two elderly in my party how am i supposed to find a hotel at 10pm at night. He was very rude and not professional at all.
He said its our problem and if we want to stay he’ll send a house keeper in our room! When I asked him is there a way to change the room he said No this is your only option! Even I told him that we ar
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