Home2 Suites by Hilton Roswell, NM

For some reason they charged me an extra 150 dollars and no one knew how to tell me what the charge was. They only told me to call my bank and ask what the charge was about.

Great stay! Clean, friendly staff, good breakfast. Home 2 suites have become our favorite hotels.

Friendly staff. Clean rooms. Great selection of breakfast foods. Large lounge area with plenty of tables to enjoy morning breakfast. Felt very safe in this hotel. Close to all the tourists things we wanted to see.

The room was wonderful and very clean. The staff, even those we ran into in the elevator, hall, were all friendly and helpful. Will stay here again.

The property had kitchen facility with cutlery, full fridge and dishwasher. Came handy when we had leftovers from dining out and brought back to room to eat next day.

I did not appreciate that the lady checking us in was sick. She was not very friendly and could barely talk. The room was ok but the beds were small and not comfortable.

We had a great stay at this hotel. Would recommend to all my friends and family.

The bed was immaculate. Very comfy. The bathroom is where you lose 2 starts. No one thought to erase the pencil marks where the guide rails were aligned. One of the guide rails was not patched up so there is shoddy work. Plus there was no anti slip material on the tub so I almost slipped multiple times. Very dangerous. Who ever was in charge of the project for that bathroom should’ve been fired. Terrible work. Plus more than two lights were burned out. But since it’s a place to sleep it has done it’s job.

Probably not for noise sensitive people. Great staff and service with very clean and tidy rooms. Unfortunately we could hear every step our upstairs neighbor took and sounds from rooms on either side. We were awoken both nights of our stay, not by other guests partying or fighting, but seemingly by them dropping something or just putting their bag on the floor. While I was downstairs in the lobby for the excellent continental breakfast, I could literally hear all of the guests walking around in their rooms above us. I’m not sure what they could do to solve this but maybe beefing up the carpet in the rooms and sound insulation would help.