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Verifizierte Bewertungen
Lage4.4
Ausstattung4.3
Service4.3
Sauberkeit4.6
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Alle Bewertungen(112)
Positive Bewertungen(11)
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Negative Bewertungen(1)
Gastnutzer
Premiumzimmer
Aufenthalt im Juni 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Juli 2024
Absolutely fantastic, very close to Roma Termini, not too far from main attractions. Staff are wonderful and will go out of their way to make your stay exceptional. Large luxurious room will everything you need for a relaxing romantic stay in the centre of Rome.
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Zness
Premiumzimmer
Aufenthalt im Apr. 2024
Pärchen
13 Bewertungen
4.0/5
Sehr gut
Gepostet am 12. Juni 2024
Room almost without light from the sun , overpriced, bad service on the terrace
당일예약했는데
위치도 룸컨디션도 좋고 직원들도 너무 친절하고
인종차별도 없어요. 밤에 소음도 없어요.
버스나 지하철 정류장도 바로 앞이라 편해요.
Übersetzen
Antwort der Unterkunft: Dear Guests,Thank you for sharing your kind review on Trip.com It’s been a pleasure to have you as our Guests! Your appreciation is our best reward, we are so delighted to read you enjoyed your stay with us in every aspect. Your compliments will be promptly shared with the whole staff! We are looking forward to welcoming you back again in the Eternal City and to offering you another unforgettable stay.Best regardsGMarzio Pontrandolfo Institutional Relations and Business Development Director Kindest regards
Antwort der Unterkunft: Dear Guest,thank you for your feedback on Trip.com .I'm glad you enjoyed your stay with us despite some missing expectation about the service.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.We appreciate any detail or suggestion you may want to give us.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Best regardsGMarzio Pontrandolfo Institutional Relations and Business Development Director
Antwort der Unterkunft: Dear Guest,I am delighted that you had a memorable stay with us here at Anantara Palazzo Naiadi Rome Hotel. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.SincerelyGMarzio Pontrandolfo Institutional Relations and Business Development Director
iwine
Aufenthalt im Okt. 2022
Pärchen
40 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Nov. 2022
大型五星級酒店,兩百多間客房,所以就是standard吧,沒有什麼驚喜。帶陽台的Junior Suite 449,可以俯瞰噴泉廣場、旁邊的教堂,感覺還不錯。早餐非常好,食材都很棒。衝著樓頂露台游泳池去的,但是很遺憾,9月底就關閉了!很失望。
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Antwort der Unterkunft: Dear Guest,thank you for your kind feedback.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.The team and I are very much looking forward to welcoming your return to Anantara Palazzo Naiadi Rome Hotel in the near future for another memorable experience.Best regardsGMarzio Pontrandolfo Institutional Relations and Business Development Director
Yujianshicheng
Premiumzimmer
Aufenthalt im Okt. 2023
Reise mit Freunden
31 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Febr. 2024
很豪華的酒店,羅馬最後一晚入住,在市中心。附近也有一些購物的商店。感受一晚還不錯
Übersetzen
Antwort der Unterkunft: Dear Guest,We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.Best regardsGMarzio Pontrandolfo Institutional Relations and Business Development Director
Antwort der Unterkunft: Dear Guest,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver guest exceptional service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,GMarzio Pontrandolfo Institutional Relations and Business Development Director