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5 Sterne

JW Marriott Hotel Riyadh
3.9/548 Bewertungen

JW Marriott Hotel Riyadh

Riad|2.07km Entfernung von Jabir Al-Ansari Mosque
I am writing this review to make future visitors aware that the JW Marriot in Riyadh lied to me about laundry charges, removed them from my bill, then went back and charged my credit card without even consulting me. I recently stayed in JW in Riyadh for a business trip in September 2023. I have stayed there in the past with no issues. The hotel is okay in the sense that the rooms are modern and nice, but the service is always below par for Marriot. The reception is not always staffed or there is always a long line (even at hours when there isn't a checkout rush). The staff almost never understands what is going on or how to fix a problem. When you call for room service or anything, it always takes forever or no one responds sometimes. Most recently, I stayed there and got suspicious that my company laundry allowance was not being recorded in my bill (this is before check out). My company prenegotiated rates for my stay at Marriot, so I get two pieces a day for free. I went to discuss the matter of my laundry with someone in the front desk. After the typical waiting and being told they will review it and get back to me (the front desk person just candidly told me he didnt even know how to check in the system), I go back to the front desk and they assure me everything is fine. The guy tells me he verified in the system that I am receiving my company rate and that I will not be charged. Upon check out, there are all these laundry bills and I complain. They go into the system and assure me that they will remove them from the bill. They do so and I pay my bill without the charges and leave, thinking everything is fine. On my flight out of town, I get a random email from the hotel management saying that I owe a laundry balance and so they charged my credit card! I emailed them back explaining the situation, and that I have stayed there before. They said that at the time of booking they put it in the system not as a company rate but personal, and so I had to pay a week's worth of laundry. Without informing me, they just charged my credit card the full amount. No request, nothing, just auto charged it. Obviously I am going to contest it with my bank. Absolutely ridiculous that they wouldn't even just go back and fix it; I've literally stayed there a number of times. Not going back again...
Mansard Riyadh, A Radisson Collection Hotel
4.5/533 Bewertungen

Mansard Riyadh, A Radisson Collection Hotel

Riad|2.14km Entfernung von Jabir Al-Ansari Mosque
With a stay at Mansard Riyadh, A Radisson Collection Hotel in Riyadh, you'll be in the business district, within a 15-minute drive of Riyadh International Convention and Exhibition Center and Kingdom Hospital. This luxury hotel is 13.8 mi (22.2 km) from Al Batha Market and 2.8 mi (4.5 km) from Roman Sabratha.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and a hair salon.Satisfy your appetite with American cuisine at Sadelle's, one of the hotel's 4 restaurants. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Riyadh? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 191 air-conditioned rooms featuring heated floors and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. Digital television is provided for your entertainment.

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DoubleTree by Hilton Riyadh Financial District Hotel & Suites
4.2/547 Bewertungen
Das Personal ist super hilfreich, das Hotel ist sauber und die Lage ist bequem. Super sicher für alleinreisende Frauen. Sie können das Personal um Empfehlungen um Restaurants, loval Einkaufsmärkte bitten. Ich werde immer in diesem Hotel bleiben, wenn ich in Riyadh bin.
Executives Hotel / Kafd
4/517 Bewertungen
Our travel agent recommended this hotel, due its location for work. It ticks the boxes for a business traveller looking for a decent hotel offering a comfy nights sleep. - Food: Good breakfast selection is offered, omelettes are specially made for you. Evening food is offered at the bar downstairs , but I would recommend to go out and enjoy the local restaurants, our food order was mixed up, probably due to language barrier. - Service: Really friendly welcome on check-in. A lot of information was explained by the front desk staff about the hotel facilities and timings. Gym & Pool: Would recommend taking your gym gear or swimming trunks. The gym is very good with lots of stations and equipment to us. Whilst the indoor pool offers a great place to relax or swim lengths. - Comfort & Quality: Reasonably new built hotel, that offers clean and fresh facilities through. Stayed in a standard King room, which is a lot bigger than a European standard room. Space to comfortably work and big walk-in shower. The bed was soft and spacious
JW Marriott Hotel Riyadh
3.9/548 Bewertungen
I am writing this review to make future visitors aware that the JW Marriot in Riyadh lied to me about laundry charges, removed them from my bill, then went back and charged my credit card without even consulting me. I recently stayed in JW in Riyadh for a business trip in September 2023. I have stayed there in the past with no issues. The hotel is okay in the sense that the rooms are modern and nice, but the service is always below par for Marriot. The reception is not always staffed or there is always a long line (even at hours when there isn't a checkout rush). The staff almost never understands what is going on or how to fix a problem. When you call for room service or anything, it always takes forever or no one responds sometimes. Most recently, I stayed there and got suspicious that my company laundry allowance was not being recorded in my bill (this is before check out). My company prenegotiated rates for my stay at Marriot, so I get two pieces a day for free. I went to discuss the matter of my laundry with someone in the front desk. After the typical waiting and being told they will review it and get back to me (the front desk person just candidly told me he didnt even know how to check in the system), I go back to the front desk and they assure me everything is fine. The guy tells me he verified in the system that I am receiving my company rate and that I will not be charged. Upon check out, there are all these laundry bills and I complain. They go into the system and assure me that they will remove them from the bill. They do so and I pay my bill without the charges and leave, thinking everything is fine. On my flight out of town, I get a random email from the hotel management saying that I owe a laundry balance and so they charged my credit card! I emailed them back explaining the situation, and that I have stayed there before. They said that at the time of booking they put it in the system not as a company rate but personal, and so I had to pay a week's worth of laundry. Without informing me, they just charged my credit card the full amount. No request, nothing, just auto charged it. Obviously I am going to contest it with my bank. Absolutely ridiculous that they wouldn't even just go back and fix it; I've literally stayed there a number of times. Not going back again...
Movenpick Hotel and Residences Riyadh
4.6/566 Bewertungen
Ein tolles Hotel mit freundlichen und sehr hilfsbereiten Mitarbeitern. Speziell erwähnen möchte ich den Concierge, Zaman, der immer sehr aufmerksam und hilfreich war. Das Morgenbuffet war reichlich und von guter Qualität. Das Zimmer war sehr sauber und recht gross. Ich war 3 Nächte hier und bin sehr zufrieden.
Courtyard Riyadh Northern Ring Road
4.1/569 Bewertungen
The service and the Hotel as a whole is completely excellent!Rajesh onenof the staff is so accomodating and very hospitable collegues,helpful and very approachable.The smile welcome us from the reception is so warming that makes us feel at home!The room s and bathrooms are s clean and complete accessories!Easy access on the road going home .My children had a lot of fun in the pool and mostly we are happy coming back here agan!Mumtaz and Eid Mubarak!thank you so much Rajesh once again
Hilton Garden Inn Riyadh Financial District
4.1/567 Bewertungen
Home from Home! This hotel has incredible friendly and service orientated staff, which makes you feel home. During breakfast they great you with your name, which makes a big difference. The rooms are clean and comfortable. Within all Hilton Hotels I have stayed in as a Diamond Member, this is my favorite place to stay.

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