Riads in Marrakesch

This is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants. We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum. There are also many patios to relax in although we could not make full use of them as the weather wasn't great. The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals. Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever. We will return

I love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!

Absolutely great experience in old style. Beautiful building run by friendly people that were always ready to help. Small but cosy rooms that were kept clean everyday. Very good breakfast! Really was sorry to miss one because of early departure for a trip one day. All staff always smiling, helpful and ready to brighten your day with mint tea (even late in the evening). Very communicative, I enjoyed having some small chat with them everyday. They also have spa and hammam that was nice to try after one particularly wet and cold day. I truly recommend this hotel to everyone!

Der Gastgeber ist unglaublich freundlich und hilfreich, so dass wir uns sehr willkommen fühlen. Wir hatten auch die wunderbare Gelegenheit, ein traditionelles marokkanisches Frühstück zu versuchen, das vom Gastgeber zubereitet wurde, das absolut lecker war und eine wirklich erinnerebare Erfahrung ✨✨

Very good Riad the food and the personal were amazing the Riad is very calm et very beautiful. Furthermore the staff is very helpful I have forgotten something and the personal bring me to the location. I gladly recommend this stay

Riad très mignon, facile d'accès, personnel agréable et ils nous ont même donné des jus de fruit pour boire près de la piscine ! Choukrane

Wir hatten das Vergnügen, während unseres Besuchs in Marrakesch im Riad Jibril zu übernachten, und was für eine wunderbare Erfahrung es war! Unser Gastgeber Iheb verdient wirklich den Titel einer Legende. Vom Moment unseres Eincheckens bis zum Auschecken hat er unseren Aufenthalt unvergesslich gemacht. Auch wenn es kein 5-Sterne-Hotel ist, bot es ein einzigartiges und authentisches marokkanisches Erlebnis, das unsere Erwartungen übertraf. Das Riad selbst mit seiner traditionellen Architektur war sauber und einladend. Der Höhepunkt war zweifellos die ruhige Terrasse, eine friedliche Oase abseits der Hektik der Medina. Eines Abends genossen wir Shisha auf der Terrasse, ein herrliches Erlebnis, das uns nur rund 70 MAD kostete. Wir hatten auch das Vergnügen, auf der Terrasse zu speisen, wo wir köstliche Tajine zu einem sehr günstigen Preis von 60 MAD pro Stück genossen. Die Kochkünste des Küchenchefs waren wirklich beeindruckend. Das Frühstück, das jeden Morgen serviert wurde, war traditionell und gemütlich! Was unseren Aufenthalt zu etwas ganz Besonderem machte, war die warme und einladende Atmosphäre, die Iheb und das Personal geschaffen haben. Wir kamen als Gäste an, verließen das Hotel aber mit dem Gefühl, Freunde zu sein. Wir freundeten uns sogar mit den beiden entzückenden Hauskätzchen an: Sofia, der langhaarigen Katze, und Leena, dem rotbraunen Kätzchen. Ihre Anwesenheit verlieh unserem Aufenthalt einen zusätzlichen Charme. Die Lage des Riad Jibril war perfekt und das Kamel vor dem Geldwechsel diente als hervorragender Orientierungspunkt. Das Riad lag in der gegenüberliegenden Gasse, zweite Tür, und war daher leicht zu finden. Besonders gut hat uns die Nähe zur Kasbah in der Nähe des Zeitun-Cafés gefallen, einem unserer Lieblingsorte für einen abendlichen Besuch. Die von Laternen beleuchtete Terrasse des Cafés bot einen majestätischen Ausblick, der unsere Abende noch unvergesslicher machte.

The location is tolerable, the service is good, only the administrator tried to impose expensive tours, it's better to book them yourself on booking and not listen to them. There were not enough hooks in the bathtub for hangers. Breakfast is delicious and wonderful

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

We didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.