Gastnutzer
1. November 2021
Horrible experience, probably one of the worst hostels. We arrived around noon and there was no one to check in, we had to wait until a random man who was smoking in the street came up and saw us go up from the beginning! (why did he have to wait so long?). We tried to pay the remaining fee and they did not accept card payments, we had to pay in cash in euros at an abusive exchange rate. Then, he gave us a room and was constantly coming and going, checking the heater, which never worked. Every night was too cold and the windows did not even have curtains, we asked him to fix it and the heater worked for a few minutes then stopped (when there was no one, I think it was on purpose). In the beds, there is not even a mattress, it is just a very thin mat and you can feel the wood in the back, the pillow seemed to be stuffed only pieces of fabric. Terrible if you try to rest! I couldn't stop sneezing, it was probably full of dust and the smell from the bedroom was horrible. Of all the showers, only two worked, and the bathrooms were really dirty and incredibly small, they smelled like pee and they didn't even have toilet paper. There is only one sink for the entire hostel with no soap. When I was taking a shower, a person knocked hard and violently directly on the cubicle, shouting something that I did not understand (probably in Czech), I waited for him to leave and left quickly. There is no security or privacy! No door can be closed, including the main entrance. The kitchen is a joke, a mini fridge that doesn't work, a couple of plates and a microwave oven. There seems to be a club and a bar downstairs, random men who spent the day smoking and drinking outside, walking up and down the hostel as if it were their home. It definitely doesn't feel like a safe and much less friendly place, every second I spent there, I wanted it to move faster. A low price is no justification for dirt and insecurity. I would never recommend (specially woman) to come alone.
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