Bayu View Hotel Klang

Bayu View Hotel Klang Bewertungen

Bayu View Hotel Klang

47, Lorong Sentosa 4, Bandar Bukit Tinggi 1, Port Klang, Selangor, 41200, MalaysiaHoteldetails anzeigen
Bayu View Hotel Klang
Bayu View Hotel KlangBayu View Hotel KlangBayu View Hotel Klang
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

3.3/5
17 Bewertungen
Verifizierte Bewertungen
Lage3.4
Ausstattung3.4
Service3.2
Sauberkeit3.2
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Alle Bewertungen(17)
Positive Bewertungen(14)
Bewertungen mit Fotos/Video(6)
Negative Bewertungen(3)
Anonymer Benutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Aug. 2024
Reise mit Freunden
18 Bewertungen
2.5/5
Gepostet am 20. Sept. 2024
Bad attitude, as I understand of giving deposit, but can have a shower first and a rest after a long journey? Y saying cannot give air con control? We take a rest, and go ATM for taking money can’t? Even offer transfer/ tng also not allow for deposit. Just a rest after a long journey also not allow… it’s just 6pm. We even haven’t dinner. towel is dirty
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Antwort der Unterkunft: Dear guest,Thank you for your feedback. I apologize for any confusion regarding the cleanliness issue. It seems there was a misunderstanding; the item you mentioned was a floor mat, not a towel. I appreciate you bringing this to our attention.I’m also sorry for the frustrations you experienced regarding the air conditioning and deposit policies. Your comfort after a long journey is important to us, and I regret that we did not meet your expectations.Thank you for your understanding, and I hope we can welcome you back for a more pleasant stay in the future.Best regard,Siti
Calvinkeong
Deluxe Zimmer Teilfenster(Doppelbett)
Aufenthalt im Nov. 2024
Reise mit Freunden
36 Bewertungen
3.0/5
Gepostet am 5. Jan. 2025
Location is ok la but the clean is bad abit
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febiola
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Pärchen
11 Bewertungen
3.0/5
Gepostet am 31. Jan. 2025
Nicegood
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Aziz Zulkifli
Deluxe Doppelzimmer
Aufenthalt im Mai 2022
Pärchen
10 Bewertungen
1.7/5
Gepostet am 7. Juni 2022
Arrive for check in, was told the room we booked were sold out to others as they did not receive the payment we already made to trip.com Instead of a double room, we were given single room with no window. Where I believe it is lower price then what we already paid to trip.com. Once arrive at room, my ID card were not given and need to go down to registration and ask for my ID card. And also need to ask for towel as only 1 towel given in the room. Refer picture. Door safety lock also hard to push and the chain is broken. Refer picture.
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Antwort der Unterkunft: Dear Aziz Zulkifli,I sincerely apologize for the experience you had during your stay. It’s unacceptable that you were given a different room than what you booked, and I understand how frustrating it must have been to deal with these issues.I appreciate you bringing the problems with your ID card, the towels, and the door safety lock to our attention. I will ensure that our team addresses these matters promptly to improve our service.Thank you for your understanding, and I hope you’ll consider giving us another chance to provide you with a better experience in the future.Best regard,Siti
Anonymer Benutzer
Deluxe Doppelzimmer
Aufenthalt im März 2023
Pärchen
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Apr. 2023
Best hotel in Klang area
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Antwort der Unterkunft: Dear guest,Thank you for your kind words! We’re honored to be considered the best hotel in the Klang area. Your satisfaction means a lot to us, and we strive to provide the best experience for all our guests.We look forward to welcoming you back soon!Best regard,Siti
Yulinora
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Sept. 2024
Pärchen
27 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Okt. 2024
Hotel yang sangat selesa staff pon tak sombong hotel bersih
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Antwort der Unterkunft: Dear Yulinora,Terima kasih atas ulasan anda! Kami sangat gembira mendengar bahawa anda mendapati hotel kami selesa dan staf kami ramah. Kebersihan adalah keutamaan kami, dan kami berusaha untuk memberikan pengalaman terbaik kepada tetamu kami.Kami berharap dapat menyambut anda kembali tidak lama lagi!Best regard,Siti
Azilham17
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Sept. 2024
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Nov. 2024
bersih cantik puas hati parking pun senang
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Antwort der Unterkunft: Terima kasih banyak atas maklum balas positif anda! Kami sangat gembira mendengar anda berpuas hati dengan kebersihan, kecantikan bilik, dan kemudahan parkir yang disediakan. Kami sentiasa berusaha untuk memberikan pengalaman terbaik kepada tetamu kami. Semoga dapat menyambut anda lagi di masa depan!
DaniaAisyah
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
3.0/5
Gepostet am 2. Jan. 2025
Sangat ii teruk duit saya tak DPT semula
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febiola
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Okt. 2024
Pärchen
11 Bewertungen
2.0/5
Gepostet am 17. Nov. 2024
Pelayanannya agak lambat sikit
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Antwort der Unterkunft: Terima kasih atas maklum balas anda. Kami mohon maaf jika perkhidmatan kami tidak memenuhi jangkaan anda. Kami akan mengambil perhatian terhadap perkara ini dan berusaha untuk meningkatkan kelajuan perkhidmatan kami. Terima kasih kerana memberi peluang kepada kami untuk memperbaiki perkhidmatan. Kami berharap dapat menyambut anda kembali di masa depan dengan pengalaman yang lebih baik.
Yatt Rohayati
Aufenthalt im Okt. 2022
Pärchen
5 Bewertungen
3.7/5
Gepostet am 28. Nov. 2022
1. Persekitaran dan perkhidmatan bagus, penyambut tamu pun mesra, kedai makan melayu agak susah untuk didapati 2. Kebersihan 4⭐️, cuma pada masa saya keluar jalan2 dan bila balik semula ke hotel ada sisa2 makan pada lantai bilik mandi, dari mana sisa makanan tu saya tak pasti, 🤔 3. Semasa tempahan melalui trip.com saya menempah bilik deluxe with window tetapi semasa check in mereka memberi saya deluxe room without window, menurut mereka tidak mengikut apa yang kita temoah itu , jika tiada kekosongan, saya sangat kecewa dengan perkara itu
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Antwort der Unterkunft: DearYatt Rohayati,Thank you for your detailed feedback. We’re glad to hear you enjoyed the environment and found our staff friendly. However, I sincerely apologize for the issues you encountered.Regarding the cleanliness, I appreciate you bringing the matter to our attention, and we will ensure our housekeeping team addresses it promptly.I’m also sorry for the mix-up with your room booking. It’s important to us that our guests receive what they reserved, and I understand your disappointment. We will review our procedures to prevent this from happening in the future.Thank you for your understanding, and we hope to have the opportunity to serve you better next time.Best regard,Siti