Sarasa Hotel Namba

Sarasa Hotel Namba Bewertungen

Sarasa Hotel Namba

3 Chome-6-6 Nipponbashi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0005, JapanHoteldetails anzeigen
Sarasa Hotel Namba
Sarasa Hotel NambaSarasa Hotel NambaSarasa Hotel Namba
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.2/5
Sehr gut
187 Bewertungen
Verifizierte Bewertungen
Lage4.5
Ausstattung4.0
Service4.3
Sauberkeit4.2
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Merkwürdiger Geruch im Zimmer(5)
Freundliches Personal an der Rezeption(5)
Negative Bewertungen(6)
Suneephorn
Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Aug. 2024
Reise mit Freunden
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Sept. 2024
Nice location and walk from namba station around 700 m. We can walk around there and find many interesting. O can walk to the cafe that i want to go
Übersetzen
Antwort der Unterkunft: Thank you for sharing your experience! We’re delighted to hear that our location added convenience to your stay and made it easy for you to explore the nearby attractions and cafes. It sounds like you enjoyed discovering the local spots around Namba station. We hope to welcome you back soon for more memorable walks and visits to your favorite cafes!Warm regards,
Gastnutzer
Einzelzimmer
Aufenthalt im Dez. 2024
Single
11 Bewertungen
2.5/5
Gepostet am 29. Jan. 2025
Last time I stayed I gave it a very good review. It was based mainly on the location and service from the front office. However, this time I was greatly disappointed that for the 3 days I stayed there was no cleaning, no throwing away of garbage or change of towels. The bath tub was dirty! I first noticed some color on the side and rubbed my hands against it to find dirt. Check in time at 3.00 and check out time at 10.00! This reflects serious problem with housekeeping and management! However, beside a couple of staff not understanding English the others very helpful! I must wish to thank them for their help!
Übersetzen
Antwort der Unterkunft: この度は再び当ホテルをご利用いただき、誠にありがとうございます。前回ご宿泊の際に高評価をいただき、今回もお選びいただけたこと、大変光栄に存じます。しかしながら、清掃やゴミ捨て、タオルの交換が行き届いておらず、ご不快な思いをさせてしまったこと、心よりお詫び申し上げます。特にバスタブの汚れについては、本来あるべき清潔さを保てず、大変申し訳ございませんでした。ご指摘を真摯に受け止め、ハウスキーピング体制の見直しを行い、清掃基準の徹底とチェック体制の強化を進めてまいります。今後はこのようなことがないよう、スタッフ全員で改善に取り組んでまいります。また、スタッフの英語対応に関するご意見もありがとうございます。言語対応の向上に努め、よりスムーズなコミュニケーションを図れるよう、スタッフの教育を進めてまいります。それでもなお、一部のスタッフの親切な対応にご満足いただけたとのこと、感謝のお言葉を頂戴し、大変励みとなります。今後もお客様に快適にお過ごしいただけるよう、サービス向上に尽力してまいります。もし次回お越しいただける機会がございましたら、より良いご滞在を提供できるよう精一杯努めさせていただきます。またのお越しを心よりお待ち申し上げております。
Gastnutzer
Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Nov. 2024
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Jan. 2025
Price is affordable, great location closed to stations, market, and local supermarkets. Nice and friendly team.
Übersetzen
Antwort der Unterkunft: この度は当ホテルをご利用いただき、また温かいご感想をお寄せいただき、誠にありがとうございます。料金の手頃さや、駅や市場、地元のスーパーマーケットに近い立地にご満足いただけたとのこと、大変嬉しく存じます。当ホテルは観光やショッピングに便利な場所に位置しており、多くのお客様にご好評いただいております。また、スタッフの親切でフレンドリーな対応についてお褒めいただき、スタッフ一同大変励みになっております。お客様に快適にお過ごしいただけるよう、これからも心を込めたサービスを提供してまいります。次回大阪にお越しの際も、ぜひ当ホテルをご利用くださいませ。スタッフ一同、またのお越しを心よりお待ち申し上げております。
Eagle & Jy
Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Mai 2024
Familie
14 Bewertungen
3.5/5
Gepostet am 30. Juni 2024
hotel location is good , especially for shopping, dinning and transportation.
Übersetzen
Antwort der Unterkunft: Thank you for choosing to stay with us and for sharing your positive feedback! We are delighted to hear that you found our hotel’s location convenient for shopping, dining, and transportation. Our central location is indeed one of the highlights, making it easy for our guests to explore all that the area has to offer.We appreciate your kind words and look forward to welcoming you back during your next visit!
Jian Ming
Einzelzimmer
Aufenthalt im Apr. 2024
Single
27 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Mai 2024
Great location and value for money, convenient access to Namba station
Übersetzen
Antwort der Unterkunft: Thank you for choosing to stay with us and for sharing your feedback! We are thrilled to hear that you found our location convenient and great value for money. Being close to Namba station makes it easy for our guests to explore the area, and we’re glad you appreciated that.We look forward to welcoming you again on your next visit and will continue to provide excellent service
SM siugi
Einzelzimmer
Aufenthalt im Febr. 2024
Single
5 Bewertungen
3.2/5
Gepostet am 8. Apr. 2024
The hotel is a little far away from Namba station. The room is very small, but still able to have luggage rack and desk for make up. There is free coffee in the lobby, which is good. Also coin laundry.
Übersetzen
Antwort der Unterkunft: Thank you for sharing your feedback with us! We appreciate your comments about the room and are glad to hear that you found the luggage rack and makeup desk helpful. We also appreciate your positive remarks about the free coffee in the lobby and the coin laundry facilities.We understand that the distance from Namba station might be a little further than expected, and we will continue to work on providing the best possible experience for our guests. Thank you for staying with us, and we hope to welcome you again in the future
Andrew Hoh
Zimmer (kleines Doppelbett)
Aufenthalt im Febr. 2024
Pärchen
14 Bewertungen
3.0/5
Gepostet am 30. März 2024
Travellers need to know the Sustainable policy of the hotel and be prepared. No clean up of rooms until day 8 if stay is longer than that. Tooth brush and paste provision at JPY150. Clear used towels and trash from room to external of room and collect new towels from front desk.
Übersetzen
Antwort der Unterkunft: この度は当ホテルのサステナビリティポリシーについてご理解いただき、誠にありがとうございます。当ホテルでは環境への配慮の一環として、8日目以降の長期滞在の場合、通常の客室清掃を行わず、必要なタオル交換やゴミ回収をフロントにて承っております。また、歯ブラシや歯磨き粉はご希望の方に150円でご提供しております。お客様にはご不便をおかけすることもあるかと存じますが、環境負荷の軽減のため、何卒ご理解とご協力を賜りますようお願い申し上げます。今後も快適にお過ごしいただけるよう努めてまいりますので、またのご利用を心よりお待ち申し上げております。口コミ担当
Gastnutzer
Deluxe-Zimmer im westlich-japanischen Stil
Aufenthalt im Nov. 2024
Familie
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 1. Jan. 2025
Quiet cosy area, waiting distance to city
Übersetzen
Antwort der Unterkunft: Thank you for your feedback.We’re delighted to hear that you enjoyed the quiet and cozy atmosphere of the area, as well as the convenient walking distance to the city. Providing a relaxing and accessible environment is something we strive for, and we’re glad it met your expectations.We hope to welcome you again in the future
Michael W L Sim
Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Dez. 2024
Pärchen
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 15. Jan. 2025
Good for its price & location
Übersetzen
Antwort der Unterkunft: hank you very much for choosing to stay at our hotel and for taking the time to share your feedback.We are delighted to hear that you found our hotel to be good for its price and location. We strive to provide great value and a convenient base for our guests, and it is wonderful to know that this contributed to your positive experience.We will continue to work hard to ensure a comfortable stay for all our guests. We hope to welcome you back on your next visit to Osaka. If there is anything we can do to make your future stay even more enjoyable, please feel free to let us know.Once again, thank you for your kind words. We look forward to seeing you again soon
Gastnutzer
Einzelzimmer
Aufenthalt im Juli 2024
Single
15 Bewertungen
3.0/5
Gepostet am 28. Aug. 2024
As expected from hotel in japan
Übersetzen
Antwort der Unterkunft: Thank you for your feedback and for choosing to stay with us. We appreciate your understanding and recognition of the standards that are common in hotels in Japan. We always strive to provide the best possible experience for our guests, and we are grateful for your comments.If you have any further suggestions or would like to share more about your experience, we would love to hear from you. We hope to welcome you back in the future!
Timothy
Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Jan. 2024
Single
21 Bewertungen
4.5/5
Großartig
Gepostet am 12. Febr. 2024
Vibrant, exciting location, friendly staff, comfortable room.
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Anonymer Benutzer
Einzelzimmer
Aufenthalt im Nov. 2022
Single
5 Bewertungen
4.5/5
Großartig
Gepostet am 30. Dez. 2022
A lovely tidy room perfect for a single traveler
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Wan_busayarin
Zimmer (kleines Doppelbett)
Aufenthalt im Nov. 2024
Reise mit Freunden
1 Bewertungen
3.7/5
Gepostet am 26. Febr. 2025
thank you
Übersetzen
Antwort der Unterkunft: この度はSARASA HOTEL なんばをご利用頂き、誠にありがとうございます.今後もお客様が快適にお過ごしいただけるよう、より一層努めて参ります。 お忙しいところ、口コミ投稿頂きまして、ありがとうございました。 またのお越しいただけますことを心よりお待ちしております。 SARASA HOTEL なんば 口コミ担当
Gastnutzer
Einzelzimmer
Aufenthalt im Sept. 2023
Single
2 Bewertungen
4.5/5
Großartig
Gepostet am 13. Nov. 2023
fuss free check in
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Gastnutzer
Einzelzimmer
Aufenthalt im März 2022
Single
1 Bewertungen
3.0/5
Gepostet am 8. Mai 2022
N/A....
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