The Cascades Hotel at Sun City Resort

房間設施很老舊，但是外部大環境非常美，活動也很好，住店客人不用額外買沖浪樂園的門票，遊客中心可以預訂滑索、鱷魚園、高爾夫…

Suitcases were opened private things opened. laptops taken out. the rooms are not as nice as expected. Radisson hotels rooms are much better compared to cascades so that says a lot. Food was great at all the restaurants. Total experience was not worth the amount paid

My family and I had a great weekend in the cascades hotel, the staff was friendly and very helpful, the room was beyond our expectations, I recommend cascades hotel, we are definitely coming back, see you guys soon

We had a lovely family stay in spite of the hotel. The hotel is very mediocre and certainly not what can be described as a luxury experience. So as long as your expectations are set to basic accommodation, you fine. - Rooms are very dated - Family room is laughably small - Asked for a paid upgrade to a suite and was told that they refuse to accommodate a child in a suite . This is a poor excuse as a sleeper couch could easily have been inserted. - Aircon did not work well - Bathroom taps were loose - Water from taps was brown - Sleeper couch was hard as a rock - No turn down service - Shower door was filty - Tv was hung skew - Outdoor cushions were soiled - Bath was filled with hair - Room has no ceiling lights in the bedroom/living area - No fridge - Curtain lining torn - Paving outside room uneven which is a problem for a family room - TV remote missing batter cover - No wine glasses in room - Limited attention from the waiters at break breast - Furniture was chipped - Room service menu is limited and delivery is so so (no napkins etc) - Pool is not heated, why? - Lamp fittings are skew - No welcome drink etc ... and so the list could go on ... So we really had lots of fun with our son and it was a lovely break. But goodness, the hotel ... We tried to book for the palace but they are restricting the number of rooms available, not sure why. Palace is a better, albeit old, hotel which itself need a refresh. On the plus side, there is lots of fun to be had in the resort and nearby facilities. Cascades itself is in a good position in the resort and the surrounding forest is lovely.

I recently traveled to South Africa to visit business clients for a week, and it was suggested we stay here for a couple of nights to relax. What a great idea this turned out to be !!! Check was great. Room was great. Staff where great. The whole complex was great. What more can I say, other than I will be back soon with the family to fully enjoy a vacation !!!

I was a bit disappointed at the hospitality at the cascades at sun city, it is far from being a 5 star in terms of service. We had a toddler in the room and requested for the sleeper bed to be made when we went out for dinner at about 6 only to return after 9 and it not being made. I dropped my toothbrush and the basin and called the reception requesting one only to be told there is a charge that will be added to my account. Most if not all 5 star hotels would have a temporary toothbrush in the room with other vanity products to use. The breakfast spread was decent.

Beautiful hotel, clean and beautiful pool, good resturant options, friendly staff. Maltos Greek resturant is really good. The food is really good, and well priced. Be sure to take walk in the gardens, and cross the bridge, little waterfalls on the way.

We were looking forward to a long awaited getaway and the Cascades is usually my preferred hotel choice at Sun City. This time the experience was disappointing due to the damp drainage smell in our room and bathroom. The air conditioner was not working and as a result we were restless due to the heat in the room. The hotel is in need of some maintenance and upkeep work. Definitely not a 5 or 4 star hotel nor value for the money we spent on accommodation.