67 Bewertungen
Anantara Plaza Nice
Nizza Strand Nizza|0.81km Entfernung von Marche aux Poissons
Stayed here for a city break as a family in a sea view suite. The hotel is new and modern but lacks basic 5 star standards. There was no one at the front door to greet us and help us with our luggage which we had to manage inside the front door ourselves and then we were met at reception with a disagreement with the receptionist and another guest over their stay and had to wait uncomfortably, standing there until this was sorted. The suite was very small and was grossly overpriced for what it was. Having stayed in many 5 star suites in various locations, this was an entry level room and not a suite in my opinion. Also the sea view was almost completely obscured with trees but this wasn’t an issue. The rooftop restaurant for dinner was excellent, with a great welcome and excellent service and food. It was almost like this was not related to the hotel itself as it was such a different experience and breakfast was good there too, albeit a little busy buy that is understandable. Concierge is so bad, they never answered the phone once, and every time I went there they seemed in a flop and under staffed and took an age to sort anything. Overall a nice hotel in a good location, very clean and fresh but seemed understaffed (except the rooftop bar/restaurant which was excellent).
