Heather
24. April 2024
I had recently booked this property to celebrate my 50th birthday. Unfortunately, I was hospitalized 4 days before I was supposed to arrive. I contacted ******* and they were able to get me a credit for my airfare from United. But Bluegreen Vacations La Pension in New Orleans refused to even entertain the idea of providing a different booking date. Nor would they consider a refund. I volunteered to provide any medical documentation to prove that the cancellation was indeed due to a medical emergency. But I never heard back to see if that could be an option. I contacted the corporate office and left a voicemail and an email. Still, no response. So needless to say, we are out a significance amount of money. I will reschedule my trip to New Orleans, but I will never book there or at any of the other properties that they have.
Übersetzen