Placemakr Music Row

Got the room for my mother‘s birthday weekend, and my standards were beyond met. The room is very clean and had all the amenities as listed. No problem checking in or checking out barely had to talk to the front desk at all and even when I did they were fast and efficient. The apartment style set up is very homelike also, the property is in a very safe location Definitely will be staying here again. 10/10

No service cleaning room or fresh towels stayed 3 days and no service Other than that the room was very nice

everything at this hotel is by code# or email day of stay was sent an text code for check in code was supposed to give access to the parking garage and allow room entry no need for check in at lobby code did work at garage gate, had to walk outside to enter lobby. girl at desk said they had no record of my reservation. showed her the text on my phone. she said we needed to try the code again. I did and it still did not work. another guest was coming in and we used her code to get into the garage and parked. went back to lobby and told the girl again and she once again had no reservation on file. she suggested that we go to the room that was on my text message, #307 and it worked and we got into room. tried the TV and found they had no cable connection and no local channels. only thing available were apps such as Netflix, Apple etc which required you to use you personal account if you had one all considered, our stay was a nightmare!

Very well placed for access to all needs. The room we had was a bit under expectations. Ice maker did not work, room was not ready until well after the 4 pm checkin. Then the access mechanism did not work. Went to another room but it was way down the hallway. Went back to the original room and the maintenance team fixed it. Just wish it was a smoother arrival and settling. All staff was very cordial and accommodating thru the whole visit.

Kitchen was minimally outfitted that could be improved but the location and the space where great. Tamara and her colleague at the front desk were great very helpful recommending places and always so friendly . They both should be commended they made the experience so much better for us

Great location and very clean, the staff was very professional as well. Would definitely stay here again if in Nashville.

Hotel was very clean, would have been wonderful all around but there were a few negatives about the room, the pillows were very uncomfortable, the couch bed was so hard it hurt to sit on it for too long, the second room didn’t have any curtains, and the pots and pans had been put up I guess still wet so the paint from the pantry shelves stuck to the bottoms so we couldn’t use them.