Hotels mit Bergblick in Yamagata

Extremely nice staffs in the hotel, although some staffs can’t speak fluent English, there’s no problem in communicating as they are very willing to understand the customer by using translator. Breakfast and dinner were fantastic Japanese meals with no repeated dishes. Hotel room was spacious and clean. Hotel will drive you in and out to cater your itinerary! Wish I could’ve stayed longer!

Ich hatte eine wunderbare Zeit im Zao Onsen Omiya Ryokan! Die Rezeption spricht Grundkenntnisse in Englisch. Ich habe ein traditionelles Futonbett gebucht, alles ist sauber. Das Abendessen ist sehr zu empfehlen! Etwas teuer, aber es lohnt sich auf jeden Fall

Leckeres Essen, gutes Servicepersonal, lächelnd, sehr beeindruckt.

Excellent service, front deck staff is very patient explaining all the procedures to enter their onsen So much fun to have private onsen experience Good experience to stay in tatami room They also provide Kaiseki for dinner👍

Not as clean as I've come to expect of japanese properties. For some reason, the cleaning lady/man left some black rubber debris on the floor which looked sus and I ended up cleaning after them 😑 The onsen is small and old, but tolerable due to its sufficient heat. Breakfast is good but it ends up taking up precise (and critical) time because breakfast starts at 730, and by the time I got to the ropeway station (at 810) the queue is already super long and I waited three hours before boarding the cable car. Only one staff (mixed race?) speaks English and he doesn't look particularly friendly like other Japanese staff, but I suppose he's helpful enough to Western standards.

Located at the bottom of the ski slopes, makes for a great place to stay at for people looking for a ski in/out experience. Hotel was clean and tidy, the onsen and public bath were slightly old but still very comfortable. Food was great, our package came with breakfast and dinner, drinks are all-you-can-drink. Hotel also provides a shuttle to and from the Zao bus terminal. Overall would recommend.