Justin
4. September 2023
I accidentally booked this room for the wrong weekend, which was my fault entirely. The only way they would allow me to cancel my booking without penalty is by booking another room for this weekend instead of the weekend I accidentally booked, as I didn’t have cancellation insurance. I understand why and hold the blame for making the mistake in the first place. However, on the first night, my girlfriend and I killed a roach and a spider. We weren’t seeing anything else, so we let it go. But then on the second night, we killed three more roaches. I’m an exterminator for a living, so I know what roaches they are and how quickly they reproduce. I had to go to the front desk to get fresh towels, because nobody cleaned our room after the first night. It was a little bit frustrating, but the young lady at the front desk was friendly and helpful, which always helps. The breakfast was decent at best. But it was free, and it’s hard to argue with free.
P.S. We read the reviews on the second night and there are quite a few complaints about roaches. For the staff’s information, our problem was on the third floor. I’d suggest doing something about it, but given the fact that there are reviews complaining about it that are months old, it’s doubtful to me that anything will be done.
Übersetzen