The staff had trouble smiling, and at least on one occasion, I was ignored when trying to call their attention. They talked a lot among themselves, and not greeted the customer.
The breakfast buffett was OVERPRICED. Burnt bacon on one end, undercooked on the other end; not enough variety; and once they run out of something, they wouldn't refill it for a long time. I was there for about an hour and they never made the promised oa**eal.
The worst experience was the dirty towels in the room. I think they either wash too many at one time, and therefore they do not get a good wash, or, they look at a towel hanging properly and think it was not used, and therefore, they don't wash it. We had dirty towels in BOTH ROOMS we booked on this stay. This points to the fact this was not a coincidence, but a common practice.
We will NOT stay here again.
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