Hotels in der Nähe von Colonia María Luisa. "K'íiwik Maria Luisa" Park, Mérida

Wir waren sehr enttäuscht über unseren Aufenthalt in diesem Hotel. Wir haben in vielen Hotels geblieben, und diese hat gerade enttäuscht. Das Zimmer ist sehr laut, es klingt ziemlich viel wie die Leute auf der Straße und in den Hallen des Hotels sind in Ihrem Zimmer. Das Bad ist sehr einfach und nicht gut gepflegt, und wenn Sie hoch sind, können Sie nicht einen normalen Sitz im Toilette haben (die Wand ist so nah an das WC). Das Personal greift Ihnen kaum, wenn Sie durch den Vordertisch gehen. Ich denke, sie sind einfach wirklich gut beim Bildern für booking.com; vor allem des Pools (was auch eine Enttäuschung war).

We stayed here for one night in December 2022. The hotel is very well located, just a couple of blocks from the main square. All around there are plenty of shops and restaurants. We stayed on the 10th floor and there was little noise. We stayed in what I think is called a ”studio” room, which was quite small: not much room around the bed. Other people in our group stayed in rooms with two double beds and their rooms were quite large. Overall, the hotel was ok, but not flash.

Wir hatten die Zeit unseres Lebens in der Master Suite im Hotel el Espanol!! Die Front Desk Lady, Estibaliz, ging nach oben und nach oben, um sicherzustellen, dass wir glücklich und komfortabel waren. Ihr Lächeln ist schön und infektiös. Von der Lagerung unseres Gepäcks bis zur Erläuterung, wie die Dinge funktionierten ....in Englisch, so dass wir das voll verstehen konnten, war sie erstaunlich! 10 Sternenbewertung für Estibaliz, wir werden sicherlich zurück sein! Die Master Suite ist absolut schön. Es ist riesig mit einem vollen Sektion, Kaffeetisch, King-Size-Bett, Tisch und Stühle, Kühlschrank, Kaffeemaschine, jetted soaker-Tube und vollen Größen Spaziergang in der Dusche. Es war ein Traum, dort zu bleiben. Danke für das gesamte Personal, einschließlich der wunderbaren Bell Jungs, mit denen wir getroffen und genossen, mit zu sprechen. Noch einmal werden wir zurück sein!!!

This hotel has water issues like everyone is talking about. They have to tank the water in and they constantly run out. It ran out on a Sunday so they could not get more water. They blamed the restaurant that rents out of their building for leaving a tap on that didn’t help fight that we couldn’t shower for a day. Then the days we could shower the water was always cold. I overheard them giving gas that were definitely from Mexico Free breakfast for the inconvenience but for the Canadian American guest they offered nothing. I called them out on it and said this was unfair. The front desk was completely rude said it wasn’t their problem and that their manager wasn’t in on Sunday to take care of this, and that was from a previous day, I spoke to those guest and they said that’s not true and that they got it because of the cold water and lack of water issues. The location is good. The hotel is clean, but it is falling apart. Nothing works and the toilet can’t flush paper which meant you had to put dirty paper towels in the garbage next to the toilet. They also try to charge you for everything like if you lose a room key which cost them pennies they want to charge you a fee for issuing a new one and you don’t even get a second one so you constantly have to be with your people they also threaten to charge us for taking the towels to the beach, and then upon arrival, they said that my kids because they were over 12 had to pay I said you had to buy another room. I would stick to the chain hotels from the US as they would never treat their customers like this customer service in Mexico is really sad. the only highlight was the cleaning staff. The hotel is extremely clean and they are very attentive.

Hotel is located very near to the center, offers free parking and the staff is very nice. For the price you should be satisfied. However, for the 4 stars claimed, there are few areas of improvement. The isolation is bad, you can hear all other guests. The drains are kind of clogged so water keeps gathering in the bathroom. The bed, although it‘s advertised as a double bed, can hardly accommodate two persons, even if they are hugging. There were also some bugs in the room, not cockroaches but still, so there is a need of some measure there. All in all, a good place if you want good value for money and be central in Merida.

Not sure why this hotel is so highly rated. Nothing about it is terrible, but the devil is in the details. The Good: - Staff is super friendly, incl. the valet - Rooftop pool and bar are really nice and a great feature - Overall layout of the hotel is charming - Great water pressure and genourous rooms The not so good: - Upon check-in, they tried charging us a 240/day ”resort fee”. After further questioning they said it was optional and would pay for the WiFi and the gym. Not a great business practice, espcially for a 5* hotel - Overall the hotel looks a bit dated and would benefit from some more maintenance - We booked a double room but were given a king room - when they showed us to a double room it was quite dirty - dirt on the linens, bathroom counter wasn't wiped down - so we just made do with the king instead - Beds weren't terrible, but I've slept better Location is a bit off the beaten path. Not bad but is was about a 20-30 walk to the city centre and the nicer restaurants.

Just spent 2 nights here but found the hotel to be well connected with free parking, shopping and restaurants; what else do you need? It is actually connected to a shopping center that has a Walmart. We ate at two of the three restaurants located in the mall and found others that we tried as well. Nice décor and good size comfortable rooms. Hope to return one day.

Wir fühlen uns immer zu Hause. Das Personal ist sehr nett, lieblich, freundlich und professionell. Sehr gute Dienstleistungen, Reinigung und Hygiene. Und die Lage ist ziemlich schön und nützlich, von sehr interessanten und wunderschönen Orten umgeben.