Gastnutzer
6. November 2021
I really hate giving a less than stellar review of a hotel where the staff were welcoming and charming, but I want to be honest. It is a lovely, quiet hotel on a side street, not far from the piazza and the sea. It is easy to find by walking, but because of one-way streets and streets that don’t go through, it was not easy to navigate. We had heavy luggage, so I asked for a first floor room, as there is no elevator. The room was very tired. We love old ambience, but this room did not have quaint, antique charm. My husband said he saw nicer rooms but we did not have one. The air conditioning did not work. We were told they were going to fix it, but did not while we were there. It was good we had a strong overhead fan. The shower tiles were clean, but did not look it, as they must have been original. The building was a beautiful one, but the interior was not well decorated for the elegance of the building. The breakfast was basic and not indicative of the other four star hotels we stayed in. The pictures on the travel sites are deceiving. We have stayed in beautiful hotels in Marina di Ragusa and wanted to try this. I have no idea how it got a 4 star rating because our experience was of a 2 star. As I said, the proprietors are lovely, so was housekeeping, but they need to think about fixing it up. It was costlier than some of the nicer ones. We will choose one of the others next time.
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