Hotel Promessi Sposi

A lot of good memories and uncharacteristic moments: my friend had problems with calling a taxi - hotel owner personally took him where he needs to be; breakfast always fresh and waiters are happy to let you into the restaurant few minutes early without a fuss (I needed to get into the transport for work); whatever else I needed - always got help. It seems that in this place guests are personalities, not faceless individuals from the never ending crowd.

Recently, I stayed at this beautiful hotel with 3 of my friends. We were not familiar with the area or the hotel before staying but couldn't believe our luck at finding this gem! There were a number of stand-out ascots of our stay. Rooms - The rooms we had were lovely - so clean and the beds were really comfy. We had a view of the beautiful courtyard gardens and we were also able to very easily stay longer on our last day (adding a late checkout until 6pm so we could use the spa). Staff - The staff were truly one of the biggest highlights! The reception staff, the lovely people who ran breakfast each morning and, notably, the lovely cocktail barman who went above and beyond to make us feel welcome and cater to our group's dietary requirements and allergies. Location - The location of the hotel is fantastic too - Lecco I within walking distance and has everything you need from an array of gelato shops and cute independent businesses to a larger shopping centre with a big supermarket. The connections to other places are also great, with the train station in Lecco connecting to Milan (approx 40mins) and other parts of Como (Verenna approx 1hr). Food and drinks - Our stay included a buffet breakfast and it far exceeded our expectations. As well as the usual cereals, continental breakfast items and the like, there were also delicious hot options and the staff were more than happy to cook items upon request. This was especially helpful for this travelling with dietary needs! We also dined at the People Bar and at Giovannino - both of which were outstanding. As aforementioned, the barman was lovely and made us all sorts of drinks based on our likes and dislikes. What a star! Spa - On the final day, we also used the spa facilities. Although it is small, it was lovely and well worth the cost of just 20 euros per person. We had a 2 hour session and had the spa to ourselves. The view is beautiful and it's a very peaceful atmosphere. We would absolutely stay here again and I was sad to leave after the fantastic stay we had. Thank you to Hotel Promessi Sposi for a wonderful stay!

Amazing place with amazing service , it was my first visit to Italy and the promessi sposi will always have a special place in my heart. From the customer service, with staff being as accommodating as possible to the cleanliness of the hotel space and rooms and the views , I believe this is one of the best places to stay in Como.

no transportation to town and staff gives you the wrong directions, no uber, no bus nearby and no taxis. small rooms with zero views to the lake.

This hotel offers an incredible location with a mesmerizing view of the lake and mountains. The staff members are absolutely adorable and are always here to ensure a pleasant stay. With recent renovations, the hotel boasts a fresh and modern atmosphere. There is a good breakfast that can be enjoyed alongside the perfect mountain backdrop. I highly recommend this hotel for an unforgettable and enchanting getaway. There are only a few minor points for improvement. Firstly, you should definitely include a toilet brush as a standard amenity in each room, amenities for soap and paper towels. Secondly, the room service fee of 10 euros per order seems a bit high and could be reviewed to provide guests with a more reasonable pricing structure. Lastly, the breakfast area could be enhanced to create a cozier atmosphere with some boards or paintings to improve the overall ambiance.