Premier Inn Manchester (Heaton Park)

Accommodation was fine, room clean and comfortable bed Restaurant was shocking, chairs and table stained a dirty, couldn’t get basic fish and chips right. Sent back soggy and full of fat. So bad we did without breakfast the next day. We’ve travelled all over and never experienced worse. No excuse for lack of cleanliness. Unfortunately there were no restaurants in the area.

Staff went over and above to ensure our stay was enjoyable. Room was a little noisy as nextdoor to the Beefeater. Had to leave the hotel to eat in the Beefeater next door which was a bit of a pain in the rain. Room was very hot but they gave us a fan which helped a bit

We had a family room for a family of 4 but had next to no room as they put us in a standard room and had just used to sofa as another bed and crammed another bed in the middle.

Room very comfortable, although the bed was a bit lumpy. My sleep was not affected but my husband did not sleep that well. Check in was quick, no queue, staff was professional, friendly and informative. We have been to this Premier Inn before. Breakfast was cold one of the days and warm the second day. English breakfast was good value for money We had the evening meal too, there was great choice and it was enjoyable. We would go back there again.

the shower did not work and no extra bedding was provided. We checked in really late and didn't expect much but extra bedding could've been provided.

Great service at reception and breakfast. Really good value compared to city centre and only 700m from tram straight into town (or to Bury if for some reason you wished to visit Bury)

Just come back from this hotel, we had no sleep as the bed was like rock and creeked everytime we moved, we might as well have slept on a park bench. We were there also on the same side as the beafeater which was also very noisey. We were there for 2 nights so we raised a complaint, the staff were lovely, they moved us to the 1st floor, this room the bed was lovely but because we were on the 1st floor the noice from whoever was about us was like a herd of elephants above us, so no sleep on the 2nd night either. You don't get a guarrenteed night sleep service anymore either you have to raise it with.the hotel and then online. Of which I have done, no one has replied to email. Really bad service

Had a lovely stay here, hotel was clean with the easiest check in/check out. The staff were so lovely and helpful, especially Mary who went above and beyond to accommodate all our needs. Despite being busy and the only person behind the reception desk, she still gave incredible service with the friendliest attitude.

lovely clean rooms. great amenities. everything you need is available.friendly welcoming staff.would recommend.