Hotels mit Bergblick in Te Anau

Unsere Familie genossen unsere zwei Tage Aufenthalt in dieser gemütlichen kleinen Stadt auf dem Besuch von Milford Sound Cruise . Wir hatten die Möglichkeit, lokale NZ-Nahrung ohne viel Enttäuschung zu schmecken. Der Minuspunkt war für 3 Einzelbettenzimmer reserviert, aber 1 Königin und 1 Einzelzimmer, nicht mit der Produktbeschreibung.

I would have given this a 5-star rating. However, I deducted one star due to staff behaviour and a fire alarm that went off at 5:00 a.m., requiring guests to evacuate the hotel. Additionally, the staff could benefit from some customer service training, particularly in showing warmth and empathy toward guests. When we visited the front desk at 12:30 p.m. to enquire about an early check-in, the staff member was not at all understanding or accommodating. She bluntly say “No” and kept looking at her monitor without any reason.