Hôtel Mercure Lyon Centre Plaza République Bewertungen

Good location. Poor Air-conditioning. They provided us a fan when we asked though, so not really much to complain about. Would recommend.

Unreal, we had the best stay! Will definitely be back!

Very good location. Staff are very friendly :)

房間雖小，但千凈整潔。 前台服務熱情，英文溝通順暢。 交通非常便利，周邊景點很多。 酒店周圍有非常多美食餐廳可選擇。

Tirando o problema com o check-out, E que não tinha o quarto pedido ocorreu tudo bem 

In den Zimmern war‘s wie in einer Sauna, Klimaanlage ausgeschaltet, Fenster konnten nicht geöffnet werden. Problem mit der Hitze ist im Hotel bekannt, Personal war nett, bot an zu lüften. Jedoch für uns nicht „spürbar“, es blieb weiterhin fast unerträglich. Störend kam noch hinzu, dass das Zimmer wegen Corona nur auf Anfrage gereinigt wird. Eigentlich kontraproduktiv bei einem Zimmer, welches nicht gelüftet werden kann. Am Frühstücksbuffet karge Auswahl an Brot (2 Sorten Brötchen, steinhart), kein Baguette.

This is a Mercure hotel in the centre of Lyon and does exactly what one expects. The room was of a good standard and the staff helpful. Value for money. The nearby public and underground car park was fine, but seemed poorly signposted. We were able to explore the nearby streets and restaurants.

Lyon is a lovely city. We will be back, but sadly not to this hotel. The good is that with one exception the staff were lovely and helpful, and it was very good of them to speak English. Also, unlike other reviewers, the standard room was quite large enough for two in our opinion, and the space very well designed. The downside was that the reception area and breakfast room were building sites, and the bar serving both functions instead. I am pleased we did not book breakfast as it would not have been a good experience. Sadly, the refurbishment work meant no air con in rooms with sealed windows. There was no indication of any of this on the hotel website. The room was very hot with no fresh air. It was a shame.

Tiny room and bathroom, but well located and helpful staff. Excellent location for city centre, old city and Gare Lyon - Perrache. Rooms are ordinary, and it appears an extra floor has been dded to the building, meaning some windows are in odd places.

I went to a business travel where I had the hotel booked by my company. My experience with Mercure has always been good in all senses. However, this hotel was bad. First of all, it took 30 min to check in. There was only one employee at the reception when we arrived, and it was 7 pm. There was one person checking in and it took forever. Secondly, the room is tiny, literally, tiny. I have feeling that what was supposed to be 1 room, they made 4. There was like half of the window which was impossible to open. Last but not least, the breakfast was really disappointing and not worth 20 euros. There are many coffee places around the hotel where you will be better served.

I chose this hotel because of its location. It's right in the centre of Lyon, within a few minutes from two metro stations (Bellecour and Cordeliers) and 10 or so minutes walk from Vieux Lyon. All the main stores are close by. Perfect for shopping. I arrived early and my room was not available but that did not bother me. The front desk staff were helpful. I booked a single bed but was upgraded and my room was big enough and comfortable. There was however a small problem: a bad smell by the side of the bed almost stopped me from sleeping comfortably on my first night. The following day I spoke to reception and a member of the staff was sent immediately to find out where the bad smell was coming from. My second night was better. The smell was "covered" with what I assume was a room spray, unfortunately it came back on my last night. Had it not been for this, I would have been given this hotel a better review. I did not have breakfast there, so I do not know if it is good or not.

The staff at the Mercure were so helpful. Their kindness with our struggles with French and finding our way around was very welcome. We had a number of rooms and they did their best to make sure we were all comfortable. The free water fountain in the bar area was a great touch. From 4 th floor up you get a view of the Rhone down the street. Each room is quiet and dark for sleeping, a standard room is the usual European small but the privilege rooms were more spacious and included a coffee machine. Reception will order taxis for you and the taxi driver comes in and calls your room number so there was no need to wait outside in the weather. They also stored our bags between return trips - great service. Merci beau coup

I had a very pleasant three night stay at this hotel in Lyon, France while doing business there. At first when I checked in, there was some difficulty locating my reservation, but the hotel staff worked diligently to locate it and resolve the problem. I was very appreciative of their assistance and was then checked in without further delay. Throughout the stay, the hotel staff (front desk, breakfast/coffee area, housekeeping) were uniformly helpful with whatever my needs were. The room itself was reasonably-sized with plenty of closet and storage space. It and the bathroom were kept spotless by the housekeeping staff who did daily cleaning. The breakfast was sufficient with both hot and cold options along with juices, coffees and teas. Efforts were made for environmental consideration such as providing refillable glass bottles for use in the bedrooms instead of plastic ones. This is something that other hotel chains might consider. Amenities like a small refrigerator were helpful, and there were sufficient outlet for charging electronics. In all, the hotel was very good, and I would stay there again should I have reason to work in Lyon in the future.

We loved it here. Very clean and centrally located. Some of the staff tries hard to Speak English. But we found the typical French that expects all tourists to speak French before they visit the country. Not sure why we find at least one of those people in the hospitality industry every where in France, but we would not let that prevent us from coming back.