stella
14. Dezember 2023
Closer by a minute's walk to the Lourdes Sanctuary compared to the next hotels.
Room first given to us had musty odor right after getting in. Carpet had water mark traces, concerned of inhaling molds & mildew.
Transferred to another room, slightly cleaner, but coming back very late night after the Sanctuary activities, I took a shower, & had a bad fall in the slippery bathtub shower, fell on my back, hit my neck on the tub rim, as well as arms & elbows . Reported the incident immediately & followed it up the next morning. The day before we left I was feeling soreness on the affected area and was replied with a sympathetic comment by the reception counter, "You should have requested for an anti-skip mat". Wow! We didn't know it would be like requesting condiments when ordering a burger.
I don't think my husband & I will be patronizing this hotel in the future. For now I have to be certain for soreness or something else which may only be felt after an extended period.
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