Sanitary facilities were defective. Had to be repaired on two days. Ventilation can only be controlled centrally for various rooms. Not individually. If the neighbor has cold and the other warm, it is a constant up and down and very stressful.
Bill was charged twice. Attention when entering the hotel you have to sign a form, which authorizes the hotel to make the transaction from the beginning. Normally we only pay at the end.
I settled everything at the end. But I lost quality and time from my rest in the hotel.
The manager didn't even offer me another room. He said they were full, although there were still 7 free on the website. And the staff also said that I should change the next day. The manager commented that if I had booked directly with the hotel, they would be more accommodating and could do something. So never book through your platform again!
Horror this week. Luckily there were some on staff who were very nice and understanding and helped. For - 220.- dollars you should get a better service.
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