The Chelsea Townhouse

Ok we we spend most weekends in Chelsea and happy to spend time and money to be there with our friends and family We stayed at Chelsea’s townhouse and for a £600 a night room was totally disgusted Our stay was on 14th feb 2025 and my partner proposed to me in our fav restaurant Daphnes and the only down fall was spending it at this hotel Believe me this was so sad to experience, our shower couldn’t even pump the water it took my partner 30 mins to wash the spit spray to wash his bubbles off so I actually opted out to even shower which is horrible We then ordered two times scrambled eggs and toast with two teas to come down to reception to be charged £100 for this ( £70 for breakfast extra % for tray service extra for % Room service then discretionary service To be honest I would rather get a black cab home then waist over £700 to stay in this hotel again … we are regular visitors at 11 Cardigan gardens which is there sister hotel and they are amazing and look after their customers Can I also say that we forgot our toothpaste so requested for housekeeping to bring some to our room and they opened our door with out knocking whilst my partner was in the shower and I was naked doing my make up which was beyond wrong and slightly weird thank god I jumped up and covered myself … BAD ALL AROUND ! I have never left a bad review but ….. DONT WAIST YOUR MONEY AS TOTAL CRAP AND EXPERIENCE FOR SUCH A SPECIAL NIGHT …was ruined by there terrible all around service

A small, cozy hotel located on a quiet street but just steps away from the activity of Pavillion Road and Sloane Square. The recently-refurbished room was large and comfortable and looked out over a private garden. The entire staff was amazing — personable and efficient; attentive but not obtrusive. The experience was more like that of a home than a hotel. Can’t wait to return!

Very nice charming hotel, in an excellent location. The suite was spacious and well furnished. The staff were kind, discreet and efficient. In particular, thanks to Christian, very efficient and helpful as well as very friendly. Beautiful experience

Super convenient Location next to Pavillion Road and Cadogan Square A real Home with large rooms and good service! My room had windows on a lovely private park. Silent also during the day . All the staff is professional and generous…..definitely a place to come back to

I cannot recommend this hotel highly enough. The welcome and warmth of every member of staff was exemplary, and the level of comfort was truly 5 star. My bedroom was beautiful clean and well presented. Breakfast in the morning was just fantastic served by a very professional and friendly team member. It is a must when you need to stay in London !!

Amazing Hotel, a London Townhouse, our home away from home. Great hosts like Alex, Shirlun, Christian making us fell home, very clean, peaceful and chic hotel at Sloan Square. Good breakfast and food, amazing location, walking distance to most places.