From being greeted by Billy the concierge outside and greeted with a Liverpool run and hot melted chocolate in a cricket shirt “glass’ and then taken up to the suite we were staying in, to Ellie serving us breakfast every morning, the whole stay was second to none. I cannot fault any of the staff, receptionists, concierges, bar staff and breakfast staff to the simple knock on the door at tea time with a lady from housekeeping asking if we needed the bed turned down that night. We were informed on check out that we were the first people to stay in the suites and e had the whole balcony to ourselves, with sofa, 2 chairs and a table. We were also told that the hotel had only been open 8 weeks! I had the best nights sleep I’ve had in a long time. The bed is so comfortable and only needed one pillow as they were huge and soft. In only small though so had to jump onto the bed and shuffle under the duvet. I would definitely start here again. Perfect!!!!
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