Hotels in der Nähe von Einkaufszentrum BCS Mall in Batam, Nagoya

Got early check in after submitting two new emails to be registered for Ascott rewards. Assigned to 807 and sighted a few drain flies upon entering, small issue compared to what we faced later. Spotted 2 plaster bagworms, and toilet bowl had bugs surfacing repeatedly despite lid being down. Photos for both attached. Gave feedback to front desk and waited for duty manager to arrive (started waiting from 5.22pm), then went back to room while DM prepared a new room. Waited for about 25 mins and we decided to head to the lobby with our luggage as nothing was happening. We were offered the suite at 808 but tried to explain before entering 808 that the corridor was infested with the insects, he shrugged (prolly language barrier here). 808 had the same issue and the DM initially tried to explain it was not a bug and we had to show him photos on google, and also spotted a bagworm with the worm (photo for second room attached) inside on our way out. We told the DM we did not want an upgraded room, and just wanted a clean room that had no insects. Next room we were offered was 1305 which thankfully had no bugs and smelled a lot fresher. It was 6.07pm when we put our bags down and had to wait “5 mins” for keys to be delivered. Nothing happened after 20 mins and we had a dinner reservation to head to, called front desk and they sent the security guard up to hand us the room keys, not sure this is correct protocol? Around midnight we could hear the tv from next door, luckily front desk sent someone up within minutes. This was more an unlucky experience with inconsiderate guests next door, but soundproofing could be improved as we could hear their doorbell loud and clear when front desk came up to check the situation. Anyway we checked out a day earlier as we didn’t feel comfortable and well-rested.

Ich liebe die Lage am meisten. Fuss-freie Hotel-tbh. Einzig die Frage, die ich mit diesem Hotel habe, ist, dass es keine Stromsockel am Bett gibt. So muss ich es neben dem Fernseher laden. Auch die Toilette hatte eine Rückflussfrage, die grob ist - das wird von dem Hotel nachdem ich es ihnen erwähnt. Nicht mein erstes Aufenthalt hier. Wenn Sie nicht fussy sind, wollen billig und bequem, dann ist das Hotel. Bitte bekommen Sie das Frühstück mit Ihren Zimmern, da es es wert ist, dass dies und das Essen ist VERHALTLICH GÜTZT.

Die Mitarbeiter sind sehr freundlich. Wir gingen recht früh und unser Zimmer noch nicht bereit. Die Mitarbeiter bieten uns, unsere Taschen mit ihnen zu lagern, so dass wir nicht so schwer umbringen müssen. Zur Zeit, als wir zurückkommen, bemerke ich, dass die Karte für die Einlagentaschen verloren waren.Das Personal ist so nett, die Art unseres Taschens zu fragen und sogar uns das Bild unserer Taschen zu bestätigen, bevor wir übergeben. Das Zimmer ist nicht sehr groß, aber nur schön für zwei von uns zu bleiben. Wif-Verbindung ist gut.Es gibt einen angenehmen schönen Geruch im Lobby oder sogar im Zimmer. Der einzige Teil ist die Toiletten für Bad und Shampoo ist 3 in 1 , die ich persönlich nicht wirklich gewohnt. Das Buffet-Essen ok ist nicht groß genug, wenn alle gleichzeitig kommen. Die Umgebung hat Massage, Salon und chinesische/hala Lebensmittelkredite an den Punkten, die nicht so weit vom Hotel entfernt sein müssen.

Wert für Geld Aufenthalt. Tagesbedürfnisse bereitgestellt. In der Nähe von Essen und Einkaufsvierteln und Fährterminals. Tagsbräuche mehr auf chinesischen Küchen. Freundliche und hilfsbereite Mitarbeiter machten den Aufenthalt sehr angenehm. Wird sicherlich wieder buchen, wenn die nächste Reise nach Batam.

Great location right near Nagoya Hill Shopping Centre, with tons of budget-friendly, excellent massage parlors and two food courts steps away. Grab rides are super accessible here. The rooms and breakfast offer great value for money, making it a perfect, restful base to recharge for the next day.

Das neue Hotel riecht noch stark nach Farbe. Zimmer 536, 3 Übernachtungen, Preis 650.000 IDR/Nacht – teurer als andere Maxone Hotels in ganz Indonesien, sogar teurer als das Maxone Platinum. Die Auswahl beim Essen ist gering, aber es schmeckt gut, besonders der gebratene Reis. Die gebratenen Bihun sind weniger schmackhaft. Für den Aufpreis von 150.000 IDR für das Frühstück mit seiner begrenzten Auswahl lohnt es sich überhaupt nicht. Es gibt ein Mittagsangebot für 70.000 IDR um 12:00 Uhr, schade, dass ich es nicht probiert habe. Das Zimmer hat eine Standardgröße, weder zu groß noch zu klein, und ist recht komfortabel, da es noch neu ist. Die Rezeptionistin sollte besser geschult werden, um die Gäste besser zu bedienen. Weil die Einstellung geringer ist, ist die Hausarbeit gut und höflich.

Ein schönes, gemütliches und sehr sauberes Zimmer… Buchen Sie das Superior-Zimmer, es bietet viel Platz. Es befindet sich im 20. Stock und der Blick über die Stadt ist faszinierend. Das Personal in der Lobby ist freundlich und zuvorkommend und geht gerne auf Ihre Sonderwünsche ein. Dieses Hotel ist absolut empfehlenswert.

Die Lage des Hotels ist bequem, aber es war ziemlich laut in der Nacht, da es sich neben einer besetzten Straße befindet. Verkehrslärm setzte die ganze Nacht fort, was es schwierig machte, eine gute Nacht’s Schlaf zu bekommen

Good service and location, but room condition and pre-booking transparency need improvement We booked two different room types: a one-bedroom unit with living room and a Studio. First, the positives. The service team was responsive and helpful through WhatsApp. The standard check-in was 3:00 PM, but when we asked at around 1:30 PM whether early check-in was possible, they managed to let us check in at approximately 1:45 PM. We genuinely appreciated this. The location was good and the property itself has good potential. Unfortunately, the condition of the units did not quite match what we expected for the price paid. The one-bedroom + living room unit had an unpleasant smell, visible pre-existing damage to the decorative wall below the TV and other wall maintenance issues. The bedroom door also felt unusually thin and lightweight, affecting the sense of privacy and sound insulation. The Studio unit had no usable curtain covering the large glass window/balcony door beside the bed, affecting privacy and rest. We later found what appeared to be the curtain stored in a drawer, but the required holding bar was missing so we could not reinstall it. We also found broken plastic components stored in a kitchen cupboard. More importantly, the entrance-door strike plate was loose and the surrounding frame showed cracking. We sometimes had to manually press the strike plate into position in order to properly close and lock the door. These appeared to be pre-existing maintenance issues. Another surprise was that detailed House Rules were only provided through WhatsApp on the day of check-in. These included no daily housekeeping, no replacement of towels/linen/amenities during the stay, and a requirement for guests to dispose of their own rubbish before checkout. We understand that an apartment/residence operates differently from a full-service hotel, and we do not expect 5-star hotel service. However, important service conditions should be clearly disclosed before booking and payment so travellers can make an informed choice. Likewise, an apartment does not need to be perfect. Cosmetic wear can be acceptable. But known defects or missed maintenance should ideally be addressed before check-in or communicated to the guest beforehand, particularly when they affect privacy, security or normal use of the room. As travellers, we also do not expect to become room inspectors immediately after arrival, photographing every existing scratch, damaged wall or fitting simply to establish that we did not cause it. For the price paid, the condition unfortunately felt below some less expensive inns/hotels we have previously stayed in. This is not a bad property. The location is good, the service team was responsive, and with better maintenance and pre-arrival quality control it could be a very nice place to stay. Our main disappointment was the loss of informed choice. Had we known the actual condition and service arrangements beforehand, we could have accepted them, requested another available unit, or chosen different accommodation before arriving. Overall: good service, good location and good potential, but room maintenance, quality control and transparency before booking need improvement.

Good service and location, but room condition and pre-booking transparency need improvement We booked two different room types: a one-bedroom unit with living room and a Studio. First, the positives. The service team was responsive and helpful through WhatsApp. The standard check-in was 3:00 PM, but when we asked at around 1:30 PM whether early check-in was possible, they managed to let us check in at approximately 1:45 PM. We genuinely appreciated this. The location was good and the property itself has good potential. Unfortunately, the condition of the units did not quite match what we expected for the price paid. The one-bedroom + living room unit had an unpleasant smell, visible pre-existing damage to the decorative wall below the TV and other wall maintenance issues. The bedroom door also felt unusually thin and lightweight, affecting the sense of privacy and sound insulation. The Studio unit had no usable curtain covering the large glass window/balcony door beside the bed, affecting privacy and rest. We later found what appeared to be the curtain stored in a drawer, but the required holding bar was missing so we could not reinstall it. We also found broken plastic components stored in a kitchen cupboard. More importantly, the entrance-door strike plate was loose and the surrounding frame showed cracking. We sometimes had to manually press the strike plate into position in order to properly close and lock the door. These appeared to be pre-existing maintenance issues. Another surprise was that detailed House Rules were only provided through WhatsApp on the day of check-in. These included no daily housekeeping, no replacement of towels/linen/amenities during the stay, and a requirement for guests to dispose of their own rubbish before checkout. We understand that an apartment/residence operates differently from a full-service hotel, and we do not expect 5-star hotel service. However, important service conditions should be clearly disclosed before booking and payment so travellers can make an informed choice. Likewise, an apartment does not need to be perfect. Cosmetic wear can be acceptable. But known defects or missed maintenance should ideally be addressed before check-in or communicated to the guest beforehand, particularly when they affect privacy, security or normal use of the room. As travellers, we also do not expect to become room inspectors immediately after arrival, photographing every existing scratch, damaged wall or fitting simply to establish that we did not cause it. For the price paid, the condition unfortunately felt below some less expensive inns/hotels we have previously stayed in. This is not a bad property. The location is good, the service team was responsive, and with better maintenance and pre-arrival quality control it could be a very nice place to stay. Our main disappointment was the loss of informed choice. Had we known the actual condition and service arrangements beforehand, we could have accepted them, requested another available unit, or chosen different accommodation before arriving. Overall: good service, good location and good potential, but room maintenance, quality control and transparency before booking need improvement.