Hotels in der Nähe von Customs House, Belfast

My second stay here since December 2025 & would now be my go to hotel. Location is perfect for a nice walk into into the city centre, not too far but also very convenient for the airport bus from/to Grand Central Station. Stayed in a twin this time with my young adults son, great open plan reception/bar/coffee/food area. Was having for him as he was able to use the area late at night for Uni work. Staff even asked if he was OK offering a hot beverage. Staff are extremely helpful & friendly, have received a warm welcome here both times now & wouldn't hesitate to return. Became a member of IHG so was also able to get a late check out time of 2pm, greatly appreciated 👏

Ich fühlte mich enttäuscht. Ich hatte ein paar Probleme mit meinem Zimmer, während ich dort war. Der verschlossene Drain war fixiert gut. Aber sie haben nie etwas über die gebrochene Klimaanlage getan. Sehr unbehaglich zu schlafen, wenn das Zimmer so heiß war. Selbst der Gastservicebetreiber schien zweifelhaft, dass das Wartungsteam zu ihm kommen würde. Das Frühstück war anständig. Die Angebote waren jeden Tag die gleichen. Gute Option, wenn Ihr Zimmerpreis das abdeckt. Für die Lage ist es auch nicht so gut wie ich hoffe. Dieses Hotel scheint auf der Karte nahe der ICC Belfast zu sein. Allerdings ist der Haupteingang auf der ganzen Gegenseite des Gebäudes. Sie gehen im Grunde ganz draußen, bevor Sie die ICC-Türen erreichen. Wenn ich nach Belfast zurückkehre, werde ich woanders bleiben.

Habe mehrmals im hoteleigenen Restaurant gegessen. Guter Service, sehr gutes Essen, preisgünstig.

We arrived early wanting to leave our bags but luckily our room was ready. Room was clean just maybe a few things in the bathroom like a bit of limescale on the pipes nothing big. We had food in the restaurant food was lovely service was good especially one of the ladies who had a lovely way with her. Seen her again at breakfast. Only issue we had was at 2am the room next door where very loud and noisy woke us from our sleep and took ages to shut up. Should have maybe complained but was so tired didn’t bother. Mother than that our stay was great

We really enjoyed our stay at the Holiday Inn Belfast. Parking was easy and secure, which was a real bonus, and it was only about a mile’s walk into the city centre. Our room was clean, comfortable and quiet, and all the staff were extremely friendly and helpful. Overall, we had a really enjoyable stay and would happily stay here again.

Sehr sehr schöner Aufenthalt, das Zimmer ist super groß und bietet alles, was man braucht. Der Self-Check in war auch unkompliziert und man konnte sich ein kostenloses Bier aus dem Kühlschrank nehmen. Die von der unter dem Hotel gelegenen Bar hat man auch überhaupt nichts mitbekommen, also für uns war es eine 10/10

A lovely hotel in a great location with friendly and helpful staff —- however there were so many small negatives that the overall experience was disappointing. The lift was not in service so had to use the stairs. Thankfully not a high rise and I was on the 1st floor. A huge, well decorated room was ruined by air conditioning and extraction units right outside the window which made for a loud and restless night. The frosted glass on the windows left the room dull. Black mold in the bathroom, large crack on the wall and dirty carpets did not help. Neither did the badly made bed and stiff coarse dressing gowns, which I had to look for and found squashed into a shelf in the wardrobe - and one had a large black stain on it. WiFi was very good but there were no usb / type C charging ports. TV was tiny in comparison to the size of the room and kept losing its signal. I also noted a blown lightbulb, but I guess this could have happened at any time. Breakfast was also disappointing, although the sausage was delicious and the highlight. They did provide a small gluten free option too, but I’m not sure if GF bread and non dairy milk is sufficient in and of themselves. The hotel claims a 4* rating and for that I would have at least expected tea/coffee table service. Instead I got it myself from a coffee machine. The coffee itself was very strong to the point of being undrinkable. Finally while speaking with staff it emerged that the Trip price, which supposedly included a huge discount was actually way over the standard price for a room with this hotel.

The biggest drawback is its location, which is quite rural, surrounded by nature parks, and small residential towns. On the plus side, the rooms are genuinely spacious. This time, I stayed near the edge of the building, with windows on two sides. One of the windows opens to a view of distant snow-capped mountains 🏔️. Additionally, the soundproofing and cleanliness were excellent. The air control system can be a bit noisy, but once it’s turned off at night, the room is wonderfully quiet. The hotel also features its own gym and swimming pool, which include some classes, a sauna, a steam room, and a hydrotherapy pool. While it can get busy during peak hours, it never felt overcrowded. Many of the club members are local residents, and listening to their amusing banter in the steam room was quite entertaining. Staying at a hotel alone is such a blissful way to relax. When I get home, I’ve decided to upgrade my bedding and incorporate sauna sessions into my routine!

Brilliant red brick stately home type hotel. Full of charm and has a lovely front garden. You have full access to all living and dining area on the ground floor at any time, which is great for photos and relaxing. Our room was a small loft but had a great view from the bathroom of the hills over the city. The City tour bus goes past the hotel because apparently it used to be occupied by the main builder of the Titanic. It is a short walking distance to the stunning Queen's University and Botanic Gardens. Ryan's restaurant is a great shout for homely reasonably priced Irish food and drink. The lady at the front desk also gave us direct assistance to book our trip on the Causeway tour. Highly recommend.

Sehr guter Aufenthalt in diesem Hotel - kurz, aber definitiv empfehlen! Das Hotel ist wirklich modern und ist sehr zentral. Belfast ist extrem wandelbar und wir lieben unsere Zeit hier. Rezeption Team war sehr freundlich und hilfsbereit.